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Sandwell & West Birmingham NHS Trust

Senior Application Support Analyst

West Bromwich
Posted 7 days ago
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Senior Application Support Analyst

Senior Application Support Analyst – Sandwell and West Birmingham NHS Trust

About the Role

We are seeking an individual to fill an opening for a Senior Application Support Analyst. You will be assisting in the management and administration of all IT systems comprising the Trust’s electronic patient record (EPR) and any other Trust systems managed centrally within the Informatics function.

Key Responsibilities

  • Manage the administration of all IT systems, including:
    • The Trust’s integrated electronic patient record
    • Other Trust systems managed centrally within the Informatics function
  • Assist in developing both local and external systems to align with the needs of systems users and the organisation
  • Work with the Application Support Manager and Implementation/Training teams to support the rollout of new functionality for systems users
  • Participate in the on-call rota and accommodate different shift patterns

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Organisational Commitment

Sandwell and West Birmingham NHS Trust (SWB) serves Birmingham and the Black Country – one of the UK’s most culturally diverse regions. We strive to be:

  • A friendly and welcoming place where everyone belongs
  • A developing supportive environment for both staff and patients

Our principles are rooted in three core values:

  • Ambition (driving future growth)
  • Respect (honouring diversity and inclusion)
  • Compassion (prioritising patient care)

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Our overarching purpose is to:

“Improve the Life Chances and Health Outcomes of our Population”

SWB aspires to offer more than just healthcare – it’s a space where careers flourish, employees feel valued and rewarded, and every individual is supported every step of the way.


Contact for Further Details

  • Name: Jas Singh
  • Job Title: Application Support Manager
  • Email: jas.singh@nhs.net
  • Phone: 0121 507 2632
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Skills

Application Support
IT Systems Management
Electronic Patient Record
User Support
System Development
Training
Shift Work
On-call Support

Location

West Bromwich, England, United Kingdom

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