Natural History Museum
Senior Applications Engineer
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Senior Applications Engineer
Senior Applications Engineer – Natural History Museum
About the Museum
We are a world-class visitor attraction and leading science research centre. Our unique collections—spanning over 80 million objects spanning billions of years—help us tackle the biggest challenges facing the world today.
Annually, we welcome:
- Over 5 million visitors
- 16 million visits to our website
Driven by our vision—a future where people and planet thrive—we:
- Hire diverse talent from varied backgrounds so we can continually innovate.
- Employ 1,100 staff across departments, united by our mission: to inspire millions to care about the natural world.
- Rank diversity and inclusion as core values, encouraging all staff to champion an inclusive workplace.
About The Role
We’re seeking a Senior Applications Engineer to lead and evolve critical business and commercial applications at the Museum.
This hands-on, technical lead role involves:
- Overseeing a diverse application landscape: CRM, eCommerce, ticketing, and content systems.
- Ensuring reliability, optimisation, and continuous improvement in services that drive day-to-day operations and long-term digital ambitions.
- Collaborating with Product Owners, analysts, and engineering teams to plan upgrades, automate processes, and enhance capabilities.
Your responsibilities include:
- Technical leadership across modern and legacy technologies—Kubernetes, GitLab, Adobe Experience Manager, and Dynamics CRM.
- Managing deployments and CI/CD pipelines, troubleshooting complex issues across cloud, web, and containerised environments.
- Leading incident response and service performance, resolving issues swiftly and identifying optimisation opportunities (systems, automation, user experience).
- Supporting a collaborative, flexible environment that prioritises continuous learning.
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About You
We’re looking for an experienced applications or platform engineer with:
- Proven expertise in administrating business-critical applications: CRM, eCommerce, or ticketing (and related infrastructure).
- Strong technical fluency: web technologies, cloud-evironments, containers, CI/CD, service integration, scaling, and reliability.
- Ability to diagnose performance flaws, improve processes, and build strong relationships with both technical and non-technical stakeholders.
Key strengths:
- Proactive, detail-oriented, and able to balance competing priorities while meeting high delivery standards.
- A curious approach to learning—open to adopting and testing new technologies.
- Excellent communicator, ensuring seamless service delivery and satisfaction for all users.
Thriving at the Museum – Our Way of Working
Our recruitment focuses on qualities that help us branch towards our vision—alongside the core values. For further insights, visit our website ↗.
What We Offer
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Highlights include:
- 27.5 days holiday + 8 bank holidays (full equivalent).
- Generous pension scheme: defined contribution Museum Pension, employer contributions 4–10%.
- On-site benefits: season ticket, bike parking, equipment loans.
- Life insurance.
- Museum access perks:
- Free admission to public exhibitions & paid galleries across the UK.
- Discounts in Museum shops and cafes.
- Cultural memberships: Civil Service Sports Council (staff discounts at cinemas, theme parks, sports etc.) and heritage entries.
- Staff Social Association: small fee access to gym, clubs (football, softball, tennis, table tennis), and classes (yoga, Tai Chi, dance).
Hybrid Working Model
While we champion a workplace where collaboration and in-person engagement drive impact, we also prioritise flexibility:
- After a 2-day minimum in-office requirement (must align with projects and workload demands).
- On-site days may escalate for deliverables, phases of increased load.
How to Apply
- Apply now [via the job link].
- Note for CV uploads: We deploy an anonymised shortlisting process. Our system extracts CV data into the application form, so verify details.
- Closing date: 23:59 BST, 15 July 2026
- Stage 1 interviews: w/c 20 July 2026
Important: Successful candidates must have a valid right to work in the UK by the offer stage (Casa system-intensive checks apply).
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