Birmingham City University
Senior Assessment Coordinator - 6 Month FTC
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Department
Student and Programme Administration
Location
Joseph Priestley Building
Salary
£35,331 to £39,002 per annum
Post Type
Fixed Term (6 months)
Full Time
Release Date
08 July 2026
Closing Date
23.59 hours BST on Wednesday 22 July 2026
Interview Date
Thursday 13 August 2026
Reference
S126031
Please note: Transitional pay points within Grades E will be removed from 01 August 2026. Appointments made on or after this date will be to the relevant substantive pay point within the grade. Where an appointment is made to a transitional pay point before 01 August 2026, salary will automatically move to the relevant substantive pay point within the grade from 01 August 2026.
Interviews potentially to be 29th and 30th July 2026.
About Birmingham City University
At Birmingham City University, we are a diverse and inclusive learning community of over 31,400 students from more than 120 countries. We aim to become an exemplar anchor institution, creating and sharing knowledge for a better and more inclusive society. We are committed to providing a transformational educational experience, supporting world-class research, and fostering a collaborative and supportive working environment for our staff.
Recognised as one of the UK’s Top 250 employers (Financial Times & Statista), we pride ourselves on being a place where colleagues feel valued, supported, and able to grow their careers while contributing to the success of our students and communities.
Our student demographic reflects the rich cultural and ethnic diversity of Birmingham itself, with a significant proportion of students from minoritised ethnic backgrounds and the majority of our home students coming from the West Midlands. This diversity is a strength, and it calls for a workforce that is equipped to challenge deficit narratives and thinking — those assumptions that position students from underrepresented groups as lacking rather than recognising their assets, strengths and potential.
By embracing this perspective, we aim to create an environment where all students and colleagues can thrive, and where our work contributes positively to the social, cultural and economic life of Birmingham and beyond.
Role Responsibilities
As Senior Assessment Coordinator, you will provide operational leadership across assessment activities, with a particular focus on the delivery of digital examinations. You will act as a key point of contact for colleagues, providing guidance and support during assessment periods, resolving issues and helping to ensure a smooth experience for students and staff.
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You will develop expert knowledge of the University’s digital assessment platforms, support colleagues in their use and contribute to continuous improvement across assessment processes.
Through effective coordination and support of assessment activities, you will:
- Act as deputy to the Assessment Officer, supporting the delivery of assessment operations throughout the academic year.
- Lead the operational delivery of online examinations, including troubleshooting issues and supporting colleagues during peak assessment periods.
- Provide guidance and support to Assessment Coordinators, academic colleagues and other stakeholders.
- Develop and maintain guidance materials, resources and training support for digital assessment systems.
- Liaise with IT Services and external suppliers to resolve technical issues and support system improvements.
- Ensure assessment activities are delivered accurately and in line with University policies, procedures and regulatory requirements.
- Maintain accurate records, reporting information and assessment data.
- Support process improvements and contribute to the development of effective and efficient ways of working.
- Provide support, training and guidance to colleagues and invigilators as required.
Essential Requirements
- Experience working in assessment administration, academic operations or a similar higher education environment.
- Strong IT skills, with the ability to learn and support the use of new systems and software.
- Experience supporting or supervising colleagues and providing day-to-day guidance.
- Excellent organisational skills, with the ability to manage competing priorities and meet deadlines.
- Knowledge of assessment processes, procedures and digital assessment platforms.
- Strong communication skills, with the ability to work effectively with students, academic colleagues and professional services teams.
- Experience managing complex administrative processes while maintaining accuracy and compliance.
- Proficiency in Microsoft Office applications, particularly Excel and Word.
Desirable Experience
- Experience of process improvement, change initiatives, assessment reporting or examination scheduling and systems.
Further Information
If you are excited by the opportunity to help shape the future of Student and Programme Administration Team, we would love to hear from you.
For an informal discussion about the role, please contact Tori Matthews at tori.matthews@bcu.ac.uk.
Interviews for this role are planned to take place on 13 August 2026.
We reserve the right to close this vacancy early if we receive a high volume of applications, and encourage you to apply as early as possible to avoid disappointment.
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Please note that candidates who have been unsuccessful for the same role within the last six months may not normally be reconsidered. We encourage applicants to reapply when they have gained additional skills, qualifications, or experience relevant to the role.
Why not explore our campuses using our interactive map: [Interactive Map | Birmingham City University](Interactive Map | Birmingham City University)
The appointed candidate will normally be employed through our subsidiary company, BCU Support Services Limited, a wholly owned subsidiary of Birmingham City University. Appointees with prior LGPS membership who wish to re-enter the scheme may do so and will be employed directly by the University.
Why Work for Us
- Work–life balance – Generous leave and hybrid working (role dependent).
- Career development – Opportunities to grow, develop and progress your career.
- Reward and wellbeing – Competitive pay, pension, a health cash plan, wellbeing support and a wide range of staff benefits.
- Inclusive culture – A supportive, diverse environment where everyone belongs.
Visa Sponsorship
This role may be eligible for sponsorship under the Skilled Worker visa route, subject to meeting the relevant criteria. For further information, please visit: Skilled Worker visa
Equality, Diversity & Inclusion
We are committed to equality, diversity and inclusion and to an environment that supports lawful free speech and academic freedom. We will continuously review and improve our policies, practices, and procedures to ensure that we are promoting these in all aspects of our operations. We believe that by working together, combining our many different backgrounds and life experiences, we will empower each other to reach our full potential.
Disability Confident Employer
Birmingham City University is proud to be a Disability Confident Employer. We are committed to creating an inclusive and accessible recruitment process. Disabled applicants who meet the essential criteria for the role will be guaranteed an interview.
Further Details
Job Description
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The appointed candidate will normally be employed through our subsidiary company, BCU Support Services Limited, a wholly owned subsidiary of Birmingham City University. Appointees with prior LGPS membership who wish to re-enter the scheme may do so and will be employed directly by the University.
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