RBC
Senior Associate - Consumer Duty
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Job Description
What's the opportunity?
Join our dedicated Consumer Duty & Product Governance Team and play a key role in shaping how we deliver exceptional outcomes for our clients. In this role, you'll be at the heart of our efforts to uphold Consumer Duty standards, streamline reporting processes, and drive efficiency across the team. You'll provide expert advice, support the team's wider activities, and contribute to the ongoing success of our Product Governance and Fair Value Assessments.
This is a permanent, full-time position based in our London office, with 4 days in the office to foster collaboration and teamwork.
What will you do?
- Collaborate with data and action owners to support the Consumer Duty reporting process, ensuring accuracy and timeliness.
- Work closely with your line manager to implement innovative processes, procedures, and controls, driving continuous improvement.
- Be part of a dynamic team focused on enhancing Consumer Duty reporting post-integration, ensuring seamless execution.
- Help embed Consumer Duty principles across the business, offering guidance and support to strengthen our governance framework.
- Respond to ad-hoc requests and maintain comprehensive procedural documentation to keep our operations running smoothly.
What do you need to succeed?
Must-have
- Strong technical skills in Microsoft Excel, PowerPoint, and Word.
- Proven experience in producing Management Information and reporting.
- Solid understanding of risk awareness and mitigation.
- Exceptional customer service and stakeholder management skills.
- Excellent organizational, communication, and influencing abilities.
Nice-to-have
- Familiarity with Consumer Duty and regulatory responsibilities.
- Knowledge of financial planning, investment management, or asset management.
- Relevant professional qualifications (e.g., CISI, IOC, CFA, or ACA).
Why join us?
This is more than just a role—it's an opportunity to make a meaningful impact in a supportive and forward-thinking environment. We value long-lasting relationships, both with our clients and our team members, and we're committed to helping you grow and succeed. If you're passionate about driving excellence and making a difference, we'd love to hear from you!
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What is in it for you?
- A comprehensive Total Rewards Programme including bonuses, flexible benefits and competitive compensation
- Leaders who support your development through coaching and managing opportunities
- Opportunities to work with the best in the field
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, progressive, and high-performing team
Agency Notice
RBC Group does not accept agency resumés. Please do not forward resumés to our employees, nor any other company location. RBC Group only pay fees to agencies where they have entered into a prior agreement to do so and in any event do not pay fees related to unsolicited resumés. Please contact the Recruitment function for additional details.
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Job Skills
Accountability, Auditing, Audits Compliance, Data Gathering Analysis, Detail-Oriented, Ethical Business, Group Problem Solving, Process Management, Quality Management, Time Management
Additional Job Details
- Address: 100 BISHOPSGATE:LONDON
- City: London
- Country: United Kingdom
- Work hours/week: 35
- Employment Type: Full time
- Platform: WEALTH MANAGEMENT
- Job Type: Regular
- Pay Type: Salaried
- Posted Date: 2026-07-07
- Application Deadline: 2026-07-22
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
Our Employment Opportunities
At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
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RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.
Royal Bank of Canada
Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance. Our success comes from the 84,000+ employees who bring our vision, values and strategy to life so we can help our clients thrive and communities prosper. As Canada’s biggest bank, and one of the largest in the world based on market capitalization, we have a diversified business model with a focus on innovation and providing exceptional experiences to more than 16 million clients in Canada, the U.S. and 34 other countries. Learn more at rbc.com.
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