ResMed
Senior BI / Analytics Engineer, Strategic Accounts
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Strategic Account Intelligence, IBP & Value Lead
We are looking for a Strategic Account Intelligence, IBP & Value Lead to join our Strategic Account Management team. This position can be based in France, Germany, Ireland, and the UK.
About the Role
Build and run the data foundation, dashboards, and IBP data feed for the Top 10 EMEA Strategic Accounts — the single source of truth on which the Intelligence, IBP & Value Lead, the EMEA Strategic Account Manager, and the clusters all depend. This is the keystone technical capability of the SAM function; it is staffed permanently and in-house because it cannot be borrowed from Sales Operations or contracted out. The Lead specifies what and why; this role owns how.
Responsibilities
- Data sourcing and integration
- Build pipelines from cluster CRM, ERP, order-billing, and pricing systems (and device-adherence data where used) into a common layer, reconciling differing system instances, currencies, fiscal calendars, and product / customer codes.
- Account master and entity resolution
- Implement the governed Top-10 account hierarchy, survivorship rules, and M&A re-parenting, per the Lead’s business rules.
- Data model
- Build and maintain the dimensional single source of truth — fact tables (revenue, units, resupply, pipeline, contracts) across account-hierarchy, product (mask / device), cluster, time, and currency dimensions.
- Metrics
- Implement and validate the measures specified by the Lead (share of wallet, resupply / churn, baseline vs. ambition, gap-to-plan, forecast accuracy / bias, price realisation, contract compliance).
- Data quality, security, and lineage
- Maintain data-quality monitoring, row-level security, GDPR controls on any adherence data, and audit / lineage so numbers hold up in the CMR and MBR.
- Dashboards
- Build internal strategic-account views and customer-facing performance dashboards, including external-sharing capability with InfoSec and legal sign-off.
- IBP data feed
- Build the extract that maps the account demand plan and assumptions into the IBP structure as a reconciliation dimension, supporting the monthly cycle.
- Run and maintain
- Own ongoing monitoring, refresh, change requests, new-account onboarding, and hierarchy updates. As the build matures, the lighter run may transfer to Sales Operations.
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Boundaries
- Does not own metric definitions, hierarchy business rules, customer-exposure judgements, or narrative — these sit with the Lead.
- Does not provide general regional reporting beyond strategic accounts.
Qualifications and Experience
- Degree in computer science, data engineering, information systems, analytics, or a related field.
- Solid experience as a BI / analytics / data engineer delivering end-to-end: ingestion, modelling, and dashboards.
- Strong SQL and data modelling; hands-on expertise with a leading BI tool (e.g., Power BI, Tableau, or Qlik).
- Experience integrating multi-source, multi-currency commercial data; entity-resolution / master-data experience an advantage.
- Familiarity with data security and GDPR; experience with external-facing or customer dashboards a plus.
- Experience supporting S&OP / IBP or finance data feeds is desirable.
Skills and Competencies
- An end-to-end builder able to own both the build and the run alone.
- Pragmatic, delivery-focused, and comfortable with messy, real-world data.
- Translates business specifications into robust, governed data products.
- Strong attention to data quality and defensibility.
- Collaborative; works cleanly to a specify-then-build model with the Lead.
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Additional Information
At Resmed, all employees benefit from a bonus plan, the percentage of which depends on your position within the organisation.
- Working from home flexibility
- You also have access to a referral bonus and to Resmed's preferred shareholding programme
- Competitive benefits
- Internal career opportunity — joining an international fast-paced and massively growing company
Resmed is an Equal Opportunity Employer
Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive, and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates.
If this sounds like the workplace for you, apply now! We commit to respond to every applicant.
Resmed (NYSE:RMD, ASX: RMD) creates life-changing health technologies that people love. We’re relentlessly committed to pioneering innovative technology to empower millions of people in more than 140 countries to live happier, healthier lives. Our AI-powered digital health solutions, cloud-connected devices, and intelligent software make home healthcare more personalized, accessible, and effective. Ultimately, Resmed envisions a world where every person can achieve their full potential through better sleep and breathing, with care delivered in their own home.
Learn more about how we’re redefining sleep health at Resmed.com and follow @Resmed.
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