Senior Business Analyst

At Jet2.com and Jet2holidays we’re working together to deliver an amazing journey, literally! We work together to really drive forward a ‘Customer First’ ethos, creating unforgettable package holidays and flights. We couldn’t do it without our wonderful people.

As our new Senior Business Analyst, you’ll have a major impact on helping us achieve our goal. Acting as a senior figure within the Data team, you will drive analysis for high-complexity initiatives. You will operate with autonomy, while collaborating closely with Architects, Engineering Managers, Agile Delivery Leads, and technical teams to ensure our data solutions – from complex transformation logic to final reporting – meet the strategic needs of the business. In this role, you will balance this strategic delivery with a responsibility to coach and mentor our more junior team members, helping to elevate the capability of the wider team.

As our Senior Business Analyst, you’ll have access to a wide range of benefits, including:

Hybrid working (we’re in the office 2 days per week). Colleague discounts on Jet2holidays and Jet2.com flights. Competitive salary and benefits package (including our discretionary profit share scheme).

What You’ll Be Doing

Aligned to one of our Data Domains (e.g. Customer, Operations, Pricing and Revenue), you will thrive in a fast-paced Agile environment. You will lead the analysis for complex initiatives, working collaboratively with technical teams, alongside Agile Delivery Leads and Engineering Managers, to ensure value is delivered efficiently. Identify and document any areas of risk, dependencies, or compliance impacts, particularly where they affect multiple initiatives or Data Domains. Manage relationships with senior stakeholders, utilising deep questioning techniques to negotiate conflicting priorities and ensure deliverables allow for actionable decision-making. Working with the Data Governance team to update and maintain the data catalogue, ensuring definitions remain consistent across the business. Collaborate on the requirements lifecycle, driving elicitation, analysis, and documentation within your designated focus area (Pre-Delivery or Delivery). Create Business Process Models and Data Models (e.g. Entity Relationship Diagrams), collaborating with Data Information Architecture to visualise workflows and data structures. Take responsibility for the Line Management of Business Analysts within your domain, including 1-to-1s and conducting performance reviews. Mentor and coach junior colleagues, sharing knowledge and helping to develop the capability of the wider team. Help lead and shape the Jet2 Business Analysis Community of Practice, sharing knowledge and helping evolve our analysis standards across the business. Partner with the Lead Business Analyst to drive the tactical execution of complex analysis across the domain. Responsible for peer-reviewing requirements and process models produced by the wider team, ensuring strict adherence to departmental standards.