Mitie Cleaning & Hygiene Services
Senior Business Assurance Manager – Escorting Services
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Better places, thriving communities.
Senior Business Assurance Manager
Better places, thriving communities.
We're looking for an experienced Senior Business Assurance Manager to lead governance across our Escorting Services Contract, covering International Removals (IR) and In-Country Escorting (ICE).
This is a strategic leadership role, providing independent assurance to the Contract Director and Senior Leadership Team, ensuring delivery is compliant, efficient and continuously improving.
The Role
You will own the Business Assurance function, overseeing governance, performance, audit, compliance and risk across the contract.
Key Areas Include
- Governance & Contract Compliance
- Audit & Business Assurance
- Performance Management & Reporting
- Business Intelligence & Data Analytics
- Information Assurance (GDPR / ISO27001)
- Health, Safety & Environmental Governance
- Business Continuity & Operational Resilience
You'll lead a multidisciplinary team, deliver performance insight, manage risk, and represent the contract in senior forums with the Home Office and corporate stakeholders.
Key Responsibilities
- Provide independent assurance on contractual compliance and performance
- Lead governance frameworks, reporting and audit activity
- Oversee KPIs, SLAs and performance insight
- Drive data-led decision making and continuous improvement
- Manage senior stakeholder relationships, including Home Office governance boards
- Ensure effective risk, audit and compliance management
- Lead business continuity, information governance and H&S assurance
Essential
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About You
- Senior leadership experience in a complex, regulated environment
- Strong background in governance, assurance, compliance or performance
- Experience leading multi-disciplinary teams
- Excellent stakeholder management and influencing skills
- Strong analytical and reporting capability
Desirable
- Experience in government, justice or custodial environments
- Knowledge of Home Office contracts
- Relevant professional or leadership qualifications
Why Join Us?
You'll play a critical leadership role in a high-profile contract, with the opportunity to shape governance, drive performance and influence strategic outcomes.
Our market-leading benefits package supports your lifestyle, wellbeing and career development.
Our market-leading offering provides you with benefits that suit your lifestyle.
We have a virtual GP on hand for you and members of your household. So you can get expert advice by video or phone without having to leave your home. We offer financial wellbeing assistance through our Salary Finance scheme. For example, you could access 50% of your earned pay before payday for a small fee. Salary Finance also offers competitive loans.
When you join us, we’ll give you a link to our flexible lifestyle benefits platform, Choices. You might choose to purchase up to five extra days’ holiday each year. You might buy critical illness insurance, seek dental treatment or buy technology products at an affordable cost. There are many choices!
We give you access to high street discounts from thousands of well-known retailers, gyms and more through our MiDeals platform. And we have a cycle-to-work scheme. Life cover of up to four times your salary is available. We also offer enhanced pension contributions, a save-as-you-earn scheme, and a Mitie Matching Share Plan (you could even be awarded free shares in Mitie).
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We award our employees with Mitie Stars as recognition for their hard work. There are cash prizes up for grabs each month and at the end of the year there’s a chance to scoop a top prize of £10,000!
Our success is a direct result of the experience and quality of our people. Progressing your career is therefore a top priority for us. We offer a diverse variety of training and development avenues via a wide selection of learning resources to suit you.
We are committed to ensuring our recruitment process is inclusive and accessible to all. If you have a disability or long-term condition (for example dyslexia, anxiety, autism, a mobility condition or hearing loss) and need us to make any reasonable adjustments, changes or do anything differently during the recruitment process, please let us know by emailing Karen Hayes at Karen.hayes@mitie.com.
Since 1987, Mitie’s 84,000 employees have been maintaining companies globally. We are the UK’s leading facilities management and professional services company, and our clients range from household names in banking, critical government sites as well as hospitals and schools.
Join our Mitie Team.
Together our diversity makes us stronger.
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