Care Quality Commission
Senior Business Change Manager
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Grade A - £55,172 (National) or £61,028 (London - for London office based or home-based workers within the boundary of the M25) – There is also an additional homeworking allowance of £600 per annum for those working from home.
Contracted Hours: Full time 37 hours per week
Contract Type: Fixed term or secondment opportunity until 30 April 2027 - to provide dedicated support for the delivery of the Rebuild Programme and its associated change initiatives.
Location: Homebased - with travel, including to our London office
Closing date: Tuesday 28 July 2026 at 11.59pm
This is a secondment opportunity. Please read the recruitment and selection policy section on secondments. You must discuss your application with your line manager before applying.
Make a difference
Every role at CQC contributes to our mission. If you’re passionate about leading change that improves care for people across England, this is your opportunity to make a real impact. As a Senior Business Change Manager, you’ll play a key role in shaping and delivering meaningful change across the organisation.
Picture this
Imagine leading change that puts people at the heart of every decision. You’ll work with senior stakeholders, project teams, and delivery partners to embed new ways of working that are sustainable, inclusive, and effective.
In this role, you might:
- Lead and implement change strategies and plans across a complex programme / projects / change initiatives.
- Manage stakeholder engagement and business readiness.
- Support the adoption of new systems, processes, and behaviours.
- Coach and mentor others in change management best practice.
- Ensure benefits realisation and continuous improvement.
The role
You’ll be part of the Business Change function within Performance and Delivery, working closely with colleagues across the organisation to deliver strategic priorities. You’ll bring a strong understanding of change management principles and a collaborative approach to influencing cultural change.
Show us
We’ll be looking for the following in your application:
- Proven experience leading business change in complex environments.
- Strong stakeholder engagement and communication skills.
- Expertise in change management methodologies and tools.
- Ability to manage resistance and drive adoption of new ways of working.
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Essential qualifications
You must hold at least one of the following recognised qualifications:
- APMG Change Management.
- Certified Change Management Professional.
- Prosci Certified Change Practitioner.
- APM Project Management Qualification.
Desirable:
- Managing Successful Programmes (MSP) Practitioner.
- APMG Change Agent.
- Certified Problem and Change Manager.
Compliance
Note for internal candidates:
This is a secondment/fixed term opportunity. Please read the recruitment and selection policy section on secondments. You must discuss your application with your line manager before applying.
To progress your application, you’ll need to provide evidence of your right to work in the UK. Without valid right to work you won’t be eligible for the role. We are unable to offer sponsorship for this role. Some roles may also be subject to a satisfactory DBS check.
Next steps
If you apply, you’ll need to create a profile and complete an online application form. Your application will be completely anonymous. Please see our information for applicants for more details on the process. We contact every applicant to let them know the outcome of their application, so you will hear from us whether or not you are shortlisted.
You can read the full details of the role in the Job Description
If you’d like an informal chat about the role contact – Carrie Davies, Senior Business Change Manager at Carrie.Davies@cqc.org.uk. For general enquiries, please email recruitment@cqc.org.uk.
The Benefits
We offer a wide range of benefits, including:
- Annual leave starting at 27 days per year, rising to 32.5 days with service, plus bank holidays (usually 8 days per year).
- Training and development opportunities.
- Wellbeing initiatives, such as gym discounts and meditation.
- NHS pension scheme, with around 14% employer contribution.
- Discount schemes (including eligibility for a Blue Light card, at a cost of £4.99 and valid for 2 years), reward vouchers, car leasing and more!
Please see our benefits page for the full list.
Equity for all
We know job descriptions can feel intimidating. Research shows they can cause some people to doubt whether they’re a good fit. This happens more often to people from underrepresented groups (e.g. ethnic minority backgrounds). If this role interests you, we encourage you to apply. Your unique perspective, skills, and experience could be exactly what we need.
Get help with your application
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We want every candidate to feel supported and able to do their best. If you need adjustments to our process, we’ll work with you to remove any barriers. Visit our accessibility page for more on this. If you’d like to chat, please contact recruitment@cqc.org.uk. Please note, if you have previously informed us of adjustments you need for interview or within your role these are not carried over and must be discussed for each individual application you make.
We promote a workplace where fairness, respect and inclusion are a priority. Diverse teams make our work better, help us deliver our mission and make our culture stronger. See our ED&I page for more about this.
We welcome applications from everyone, and colleagues can find support and community among our many employee networks. This includes people of any:
- Age
- Sex
- Gender identity or expression
- Sexual orientation
- Religion or belief
- Ethnicity
- Disability
Values and vision
We are guided by our core values, which shape our work and our culture.
- Excellence – being a high-performing organisation.
- Caring – treating everyone with dignity and respect.
- Integrity – doing the right thing.
- Teamwork – learning from each other to be the best we can.
We are a disability confident employer and a carer confident employer.
A Note on AI
AI tools can be great for research and refining ideas, but we want to learn about you. If you use AI or Chatbots to help you with your application, keep these points in mind:
- AI can support research, structuring and refining your writing, but your application must reflect your real skills and experience.
- Spell-checking and condensing word counts are great ways to use AI effectively.
- Do not copy and paste AI generated answers. These will not help you stand out; remember we want to hear about your skills and experience.
- Providing false and insincere examples goes against our core values of honesty and integrity and may lead to your application being withdrawn or termination of your employment.
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