VoCoVo
Senior Business Development Manager
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Senior Business Development Manager
Senior Business Development Manager – Retail & Hospitality (QSR) – VoCoVo
About VoCoVo
VoCoVo specialises in innovative communication solutions tailored for businesses, particularly within the retail sector. Our flagship products create a connected store experience, facilitating seamless communication among retail staff to enhance efficiency and elevate customer service. We empower teams to collaborate effortlessly and achieve their retail goals.
VoCoVo is trusted by industry leaders like Tesco, Asda, Dunelm, and Iceland and powers over 250,000 users across 10,000+ locations in 21+ countries. Ranked as one of the top 100 best small-to-medium businesses to work for, we’re now seeking a Senior Business Development Manager to join our high-growth team.
About the Role
We’re looking for a ** Senior Business Development Manager** who thrives on securing large-scale, high-value deals in retail and hospitality (QSR), responsible for leading multi-million-pound roll-outs and building strategic relationships from the shop floor to the boardroom.
This is an opportunity to join a market-leading, high-growth business, with real influence across the UK retail landscape.
⚠️ Note: To apply, you must be based in the UK and have the legal right to work in the country.
Role Details:
- Location: Hybrid (Wednesdays at our office in Bishops Cleeve, Cheltenham)
- Salary: £65,000 – £78,000 plus uncapped commission
Responsibilities
Core Duties
- Win new business with Tier 1 retail and QSR brands, hitting ambitious sales targets.
- Build sustainable relationships with stakeholders at all levels (operational, management, executive).
- Develop and manage a high-quality sales pipeline (up to 18 months in advance), projecting revenue growth.
- Lead contract negotiations, collaborating with Head of Sales and legal teams to safeguard VoCoVo’s interests.
- Deliver compelling presentations that brings the VoCoVo value proposition to life.
- Engage cross-functionally to optimise impact at every stage of the sales cycle.
- Drive continuous opportunity creation with support from lead generation teams.
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Expected Performance Timeline
- 0–3 Months: Adapt to VoCoVo’s business, understand products/customers, begin prospecting.
- 3–12 Months: Build a strong, qualified pipeline with clear liquidity and revenue generation paths.
- 12+ Months: Scale large-scale roll-outs and sustain pipeline growth.
Requirements
Essential Skills & Experience
- 5+ years’ experience closing multi-million-pound deals in Tier 1 retail or QSR sectors.
- Proven negotiator, skilled in complex contract protection and high-value deal structuring.
- Ability to engage senior management and C-suite level contacts with confidence.
- Retail technology knowledge, including leading software-as-a-service (SaaS) or hardware-based connectivity solutions.
- Exceptional progression and C-level presentation abilities.
- Strong pipeline management and forecasting skills (HubSpot experience a plus).
- Customer-centric mindset with experience driving collaborative, operational change in retail environments.
Bonus Considerations
- Direct experience selling smart retail tech or hospitality technology.
- Sales background in hardware or SaaS solutions.
- Specific QSR experience (e.g., Fast Casual, Quick Service Restaurants).
Who You Are (Fit & Culture)
- Driven, motivated by win-win outcomes that scale business impact.
- Trustworthy and able to nurture lasting client relationships.
- A self-starter who values both team collaboration and individual contribution.
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What We Offer
Core Benefits
✅ 25 days holiday + UK bank holidays (increases with tenure) ✅ Flexible holiday sales system (buy/sell days annually) ✅ Sick pay: 8 weeks 100% pay, 4 weeks 50% pay ✅ Life assurance: 4x basic salary ✅ Private medical insurance ✅ Employee Assistance Programme (EAP) ✅ Cycle-to-Work scheme ✅ Electric car salary sacrifice scheme ✅ Enhanced maternity/paternity (including guarantee of job protection and continuing salary) ✅ Childcare support scheme ✅ Continual training and development (including budget for external certifications) ✅ Offsite company events ✅ Pension: 5% employer contribution matched (Royal London Group) ✅ Technical gear: Free Apple MacBook, trackpad/mouse, monitor, and headphones
Diversity & Inclusion
VoCoVo is committed to fostering an equitable, inclusive culture, where everyone feels valued and empowered. We celebrate diversity at all levels and welcome applicants from all backgrounds and experiences. Please let us know if you require any reasonable adjustments during recruitment.
Our commitment to inclusion applies to every stage of the hiring process—linear, transparent, and accessible for all.
Our Values: The VOICE Framework
- VALUED – Honest, empathetic, and respectful treatment of colleagues, customers, and stakeholders.
- ONE TEAM – Collective collaboration for VoCoVo’s success and happiness.
- INNOVATION – Constant evolution to solve global retail challenges.
- CUSTOMER-FOCUSED – Designing seamless, frictionless interactions at every touchpoint.
- EMPOWERED – Decision-making autonomy without bureaucratic red tape.
We invite you to inflame excitement for change—join us! Apply now.
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