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MA+ Group

Senior Business Director

London
Posted about 22 hours ago
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Location: London
Company: MA+Group
Position: Full-Time

About MA+Group

MA+Group is a culture-led creative agency operating at the intersection of social, entertainment, and luxury brand storytelling. We deliver high-impact social campaigns, ATL hero moments, and cultural activations around globally significant tentpole events (e.g. Met Gala, Grammys, Oscars, Fashion Weeks).

We are entering a significant growth phase and are seeking a senior client services leader to manage one of our largest global accounts and help scale the agency's operational rigor.

The Role

We are looking for a Senior Business Director to lead and grow our flagship JW account — now a substantial, multi-workstream business spanning social, ATL hero campaigns, and high-profile cultural activations.

This role will:

  • Lead day-to-day senior client relationships (primarily Head of Brand-level clients)
  • Manage and mentor a team of 4 Account Leads
  • Drive account growth, retention, and operational excellence
  • Report directly to the agency leadership

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This is a highly visible leadership position requiring strategic thinking, precision execution, and commercial acumen.

Key Responsibilities

Client Leadership

  • Own senior client relationships at Head of Brand level
  • Act as a trusted strategic partner, not just a delivery lead
  • Confidently lead QBRs, campaign presentations, and high-stakes conversations
  • Manage complex stakeholder environments across global markets

Account & Commercial Growth

  • Identify organic growth opportunities within the JW account
  • Drive upsell and cross-functional expansion across Social, ATL, and experiential
  • Own forecasting, scope management, and margin control
  • Maintain strong client retention and satisfaction

Campaign & Activation Oversight

  • Oversee integrated campaigns across:
    • Social-first content ecosystems
    • ATL hero campaigns
    • Luxury culture activations (Met Gala, Grammys, etc.)
  • Ensure excellence in delivery, timeline management, and budget control
  • Maintain extremely high attention to detail

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Team Leadership & Operations

  • Lead, mentor, and scale a team of 4 Account Leads
  • Implement and refine processes to support agency growth
  • Improve workflow efficiencies across cross-functional teams
  • Foster a culture of accountability and high standards

Ideal Profile

  • 10+ years' experience in senior client services roles within advertising, creative, social, or integrated agencies
  • Proven experience managing large, global brand accounts
  • Direct experience working with Head of Brand and CMO-level stakeholders
  • Strong background across: Social-first campaigns, ATL hero creative, and luxury cultural brand activations
  • Experience leading multiple teams and complex workstreams simultaneously
  • Commercially savvy with strong financial oversight capability
  • Highly detail-oriented with strong operational discipline
  • Based in New York or London (required)
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Skills

Client Leadership
Account Management
Team Leadership
Campaign Oversight
Strategic Thinking
Operational Excellence
Commercial Acumen
Detail Orientation
Social Campaigns
ATL Campaigns
Luxury Activations
Stakeholder Management
Forecasting
Margin Control
Process Improvement
Cross-Functional Collaboration

Location

London, England, United Kingdom

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