Transparity
Senior Business Manager
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Company Culture
Transparity is a fast-growing IT company focusing on Microsoft Cloud-based solutions. Our culture has an enviable reputation in the industry, which we work hard to maintain. We are focused on creating an inclusive environment where our employees thrive based upon integrity, strong work ethic, a one-team ethos, desire to learn and develop, and a commitment to deliver unwavering service excellence to our customers, vendors, and partners. Therefore, first and foremost, we recruit with our cultural fit in mind.
Job Overview/Purpose
We are seeking a high-impact Business Applications Senior Business Manager to support growth across our Business Applications professional and managed services portfolio. This role focuses on identifying, developing, and closing services-led opportunities, working closely with account teams, solution architects, and delivery leaders.
The ideal candidate combines strong Microsoft Dynamics Business Applications knowledge with a consultative, services-oriented sales approach, capable of engaging senior stakeholders and translating risk into clear business value.
Main Duties and Responsibilities
- Develop and maintain a high level of understanding of Transparity services with a specific focus on Microsoft Business Applications offerings and be able to present these in context to the client’s requirement.
- Develop new client relationships through targeted business development campaigns.
- Work proactively with every assigned client to explore how they can realize more value from the Dynamics 365 and the Power Platform and consume more of Transparity’s services.
- Proactively stay current with Microsoft planned releases and consider how these could benefit or impact Transparity clients.
- Work with the Marketing Team to develop campaign activity to our customers and to feedback on requirements for sales enablement materials.
- Act as a point of contact for assigned clients regarding urgent issues.
- Work closely with Practice Directors to scope customer engagement based on the Transparity service offerings.
- Keep our CRM system up to date with all details of clients, contacts, sales activity, and client feedback.
- Develop a qualified pipeline providing 3-time cover of quota target.
- Produce accurate sales forecasts.
- Achieve monthly, quarterly, and annual margin targets by selling Transparity Services and Microsoft Cloud Subscriptions.
- Follow up all sales opportunities within the agreed target times.
- Engage with clients to ensure contract renewals where appropriate.
- Produce high-quality, technically and commercially sound quotations proposals, adhering to company procedures and standards.
- Manage the sales process from initial opportunity through to the securing of the client purchase order.
- Represent Transparity in a professional and positive manner.
- Partner with core account teams to identify, qualify, and progress Business Applications opportunities within existing and new customers.
- Work closely with pre-sales, delivery, and Business Applications leadership to scope solutions, build proposals, and ensure successful hand-over.
- Act as a trusted advisor to customers, building long-term relationships and repeat services engagement.
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Skills, Experience, and Qualifications
- Candidates will be educated to degree level or have equivalent experience with a minimum of 2 years’ successful sales experience in an IT/technology field.
- Knowledge and understanding of the CRM/CX/CCaaS services market.
- Ideally, have experience of selling Microsoft solutions, Dynamics 365, Azure, Power Apps Business Intelligence.
- Candidates will also ideally have a strong track record of selling consultancy & Managed Services.
- Account management and solution selling.
- Ability to engage effectively with and influence decision makers and executives.
- Key to success is the ability to assimilate clients’ business pain points, understand the drivers of the business and its strategy, and turn these into a compelling solution.
- Must be a competent writer of business emails, quotations, proposals, and reports.
- Must be an excellent face-to-face and remote communicator.
- Able to demonstrate success and experience of managing mid-sized and major accounts.
- Sales-driven with the ability to identify new business opportunities.
- Excellent negotiation skills with experience of B2B and dealing with key decision makers.
- Well-developed planning and organizational skills.
- Ability to work on own initiative and within a team environment.
- Self-motivated and driven to achieve professional success in a consulting environment.
- Ability to work under pressure and manage workload and time according to deadlines set.
- Self-driven, inquisitive, innovative, results-orientated with a positive outlook and a clear focus on high quality and client satisfaction.
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Disability Confident
Transparity has a proactive attitude when it comes to looking after the wellbeing and inclusion of all our employees. We promote equal opportunities through our recruitment process and a positive, inclusive culture across the business which we are proud of. We are diverse in our approach to recruitment and recognize that talent comes in all different forms. The diversity in our team is what helps our business work so well.
To find out more about our disability commitment, please contact People & Culture or ask during the interview.
Our Offering
In addition to a competitive salary, there are a number of benefits and perks we offer to say thank you for being a part of our journey:
- To work at a 3* World Class Best Company.
- Flexibility over where you work with our Winning from Anywhere® approach.
- 25 days holiday.
- Home working allowance paid monthly.
- Winning from Anywhere® allowance to help your set up at home.
- 24/7 GP at hand.
- Immediate 24/7 access to an Employee Assistance Programme.
- We’ll support you when you’re not well with our Company sick pay scheme.
- 4x base salary life assurance.
- Private health insurance after a successful year’s service.
- Enhanced parental pay and leave, supporting you with those precious life moments.
- Access to the Perkbox platform to help make your money go further.
- Cyclescheme.
- Electric car scheme.
- And many more!
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