NHS Scotland
Senior Business Support Assistant - Health Improvement
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Senior Business Support Assistant - Health Improvement
Senior Business Support Assistant – Employability Service (Fixed-Term, Part-Time)
NHS Greater Glasgow and Clyde (NHSGGC) is one of the largest healthcare systems in the United Kingdom, employing approximately 40,000 staff across clinical and non-clinical professions. We deliver acute hospital, primary, community and mental health services to a population of over 1.15 million people (extending to 2.2 million when regional and national services are included).
About the Role
We are seeking a motivated and experienced Senior Business Support Assistant to provide administrative support services on a fixed-term basis (until 31st March 2027).
You will support the Health Improvement Team, which manages the Employability Service across four HSCP services:
- ESTEEM
- Family Nurse Partnership
- Youth Health Service
- Social Work Intensive Monitoring Service
IMPORTANT: All roles will be assessed for sponsorship eligibility in line with current Home Office requirements. NHSGGC can only issue a Certificate of Sponsorship (CoS) where assistance is met.
Duration, Location & Working Pattern
- Fixed-term until: 31st March 2027
- Hours: 18 hours per week (part-time) (Monday to Friday, 09:00 – 17:00)
- Location: West House, Gartnavel General Hospital
- Salary: Pro rata for part-time hours
Key Responsibilities
You will provide comprehensive administrative support to ensure the effective delivery of the Employability Service, including:
- Supporting programme monitoring requirements
- Maintaining accurate data within the Hanlon Employability System
- Collaborating closely with Employability Coaches
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Daily Duties:
- Managing day-to-day administrative tasks
- Handling confidential information and enquiries
- Coordinating meetings, preparing agendas, and taking minutes
- Planning and organising workload effectively
- Problem-solving to manage competing priorities and deadlines
- Working independently and collaboratively within a small team and broader service network
Requirements
Knowledge, Training & Experience
- Proven experience in a business support or administrative role
- HNC or SVQ Level 3 in a business-related subject or equivalent experience
- Strong organisational, planning, and time-management skills
- Excellent communication and interpersonal abilities
- Ability to work both independently and as part of a team
- Experience in managing priorities, problem-solving, and deadlines
- Proficiency in organising meetings and producing detailed, accurate minutes
- Advanced Microsoft Office skills (Word, Excel, Outlook, PowerPoint)
- Exceptional attention to detail
- Experience in handling confidential information securely
- Familiarity with electronic data management systems (preferably Hanlon Employability System – desirable)
Why Join Us?
NHSGGC offers a range of supportive employee benefits, including:
- Minimum of 27 days annual leave (plus public holidays) – increasing with tenure
- Membership of the NHS Pension Scheme (including life insurance)
- Salary Sacrifice Car Benefit Scheme
- Learning & development opportunities (study bursaries, e-learning, and classroom courses)
- Enhanced pay for public holidays
- NHS discounts on goods and services
- Confidential employee support & assistance (counselling, psychological therapies)
- Cycle to Work Scheme & Bursary Scheme
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Diversity & Inclusion Commitment
NHSGGC is committed to equality, diversity, and inclusion and welcomes applications from all sections of the community.
We also fully support the Armed Forces Covenant, welcoming applications from the Armed Forces Community and recognising relevant skills, experience, and qualifications.
How to Apply
This role may close early due to high response volume. Submit your application as soon as possible via the official portal.
For an informal discussion, contact: Nicola Scott (Health Improvement Lead) 📞 07816 225 854 | ✉️ nicola.scott9@nhs.scot
Security Reminder:
- NHSGGC may check details submitted by applicant during recruitment as part of a requirements check by the discretion of the NHS Counter Fraud & Security Management Service.
- If an applicant is found to have provided fraudulent details, the process will be terminated.
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