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Senior Business Support Officer

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Dudley Metropolitan Borough Council
Senior Business Support Officer
Children's Services & Young People - Purchasing & Payments Team
Full time 37hrs Term Time
Salary
£22,791.66 - £24,292.80 Term Time per annum Grade 5
Are you highly organised, detail-oriented and confident working with financial processes? We are seeking a Senior Business Support Officer to join our Children’s Services Business Support Team, providing essential purchasing and payment support to help services operate efficiently and effectively.
In this varied role, you will take responsibility for a range of finance-related administrative functions, including processing purchase orders, actioning payments, monitoring expenditure, reconciling financial information and supporting year-end financial procedures. You will work closely with managers and colleagues across the service to ensure financial transactions are completed accurately and in a timely manner.
You will also provide senior administrative support, manage enquiries, maintain financial records, produce reports and statistical information, and contribute to the continuous improvement of business support processes. The role requires someone who can work with a good degree of autonomy, prioritise workloads effectively and maintain high standards of accuracy and confidentiality.
What we're looking for
- Experience of processing financial transactions, purchasing or payment functions.
- Strong administrative and organisational skills.
- Excellent attention to detail and accuracy.
- Ability to manage competing priorities and meet deadlines.
- Good communication and customer service skills.
- Experience of using financial and information management systems.
- Ability to work independently and as part of a team.
- NVQ Level 3 or equivalent experience is desirable.
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What we offer
- A rewarding opportunity to support vital Children's Services.
- Flexible and collaborative working environment.
- Access to learning and development opportunities.
- Local Government Pension Scheme and employee benefits package.
If you are looking for a role where your finance and administrative expertise can make a real difference, we would love to hear from you.
For an informal conversation about the role, please contact Dawn Lawton by email Dawn.Lawton@dudley.gov.uk.
Workplace Attendance
- Working in the office 3+ days a week (pro-rata) or Onsite full time
To demonstrate Dudley’s commitment to diversity and inclusion and to improve bias in the recruitment process that could create barriers for candidates, your personal data will be anonymised when you apply. Please ensure you have removed your name and date of birth from any attachments prior to uploading them to your application.
Application Process
- Online application forms will only be accepted for this vacancy.
- Online facilities for jobs are available at public libraries within the Dudley Borough.
- All applicants must be able to provide documentation to prove their right to work in the UK.
- Dudley MBC does not currently offer sponsorship for candidates without the Right to Work in the UK.
If you require support completing an online or paper application form and/or interview techniques, please contact Dudley Adult and Community Learning on 01384 818 143 or acl@dudley.gov.uk who can support with Digital Skills and Job Applications.


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Dudley Council will check the information that you have provided against any details already held for accuracy and completeness. The Council will check, share and cross match your information both internally within the council and with external organisations to protect public funds and prevent or detect crime, only where the law allows us to do so.
The Council’s full Privacy and Disclaimer Statement can be accessed on the website at Privacy and Disclaimer Statement
N.B. We reserve the right to close this vacancy prior to the advertised date should we receive a large number of applications
Attached documents
- Senior BSO Level 4 - Person Specification.docx
- Senior BSO Level 4 - Job Description.docx
- Employee Benefits List.pdf
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