Dorset Council
Senior Business Support Officer
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We’re excited to be recruiting to a Senior Business Support Officer (Generalist) role within our newly established Business Support Hub.
This is a great opportunity to play a key role in shaping how we deliver high-quality, consistent and modern business support across Dorset Council. You’ll be part of a forward-thinking service designed to provide a more streamlined, collaborative and digitally enabled offer to our front-line teams.
About The Role
As a Senior Business Support Officer, you will:
- Lead and support a team of Business Support Officers
- Oversee the delivery of high-quality administrative and operational support
- Help drive continuous improvement and innovation within the new Hub
- Work closely with colleagues and stakeholders across services
This role sits within the Localities, supporting both Children’s and Adults services, giving you the chance to work across a diverse and meaningful area that directly impacts our residents.
You’ll play a key role in ensuring support is efficient, consistent and customer-focused, while contributing to the ongoing transformation of business support services.
What We’re Looking For
We’re looking for an experienced and motivated individual who:
- Has a strong background in business support or administration
- Is confident leading and developing others
- Can manage competing priorities and work proactively
- Is passionate about improving services and ways of working
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Why join us?
This Is An Exciting Time To Join Business Support As We Build a Resilient, Future-ready Service. You’ll Have The Opportunity To
- Shape how support is delivered across the council
- Be part of a supportive and collaborative environment
- Contribute to changes that make a real difference
Further Information
For full details of the role, please see the attached job description and context statement. For further information please contact Jemma Knowles on 01305 225498 This is a fixed term contract for 18 months. This post involves working with children and/or vulnerable adults and/or having access to significant information about them. It will be subject to a Disclosure and Barring Service check. See our policy on the employment of ex-offenders. See our policy on safeguarding children and young people. See our adult safeguarding policy.
About Us
At Dorset Council, it's not just about the work we do, it's about how we do it. Hear directly from our employees about what makes Dorset Council special in this short video:
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At Dorset Council, we are working together to create a fairer, more prosperous, and more sustainable Dorset for everyone, now and in the future.
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We
- provide essential services that support over 300,000 residents
- work in partnership to make a real difference
- value every role and the impact it has on our communities
- support our employees to grow, develop, and thrive
You Will
- be part of a team that works together for a better Dorset
- have access to a range of benefits and support
- receive training and development opportunities to help your career progress
We are committed to building a diverse and inclusive organisation where different skills, perspectives, and backgrounds strengthen both our council and the communities we serve.
We welcome applications from everyone and are proud to be a Disability Confident Employer. If you declare a disability and meet the essential criteria for the role, we will offer you an interview. We also want our recruitment process to be accessible, if you need any reasonable adjustments, just let us know on your application.
This role is UK-based, and we will need to confirm your Right to Work as part of the appointment process. We use generic job descriptions and person specifications, so the job title in any attachments may differ from the advert. If needed, we will provide additional details in a context statement.
If you’re passionate about making a difference, we’d love you to join us.
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