Home Instead SUR Group
Senior Care Professional - Scottish Borders
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Pay: £13.75 per hour
Job Title: Senior Care Professional
Contract Type: 30 hours per week
About Us
At Home Instead SUR Group, we’re proud to be part of the UK’s leading provider of home care services for older adults. With a network of 10 offices across Scotland, we are united by a shared mission: to change the face of ageing by delivering personalised, relationship-led care that enables people to live well at home for longer.
We believe that great care starts with great people. That’s why we invest in our teams, nurture talent, and create a culture where everyone feels valued and supported. Whether it’s through innovative training, career development, or simply being there when it matters most, we’re committed to helping our people thrive, so they can help our clients do the same.
About The Role
As a Senior Care Professional in Scottish Borders, you will play a vital part in ensuring the highest standards of care and support are delivered across both our clients and Care Professionals. This hybrid role combines time in the community providing quality, relationship-led care, with responsibilities in the office supporting our operations and care team development. You will be a role model for excellence, bridging the gap between frontline care and office leadership, ensuring consistency, quality assurance, and responsive support for both clients and Care Pros.
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Key Responsibilities
Provide direct care to clients, reporting any concerns promptly to the office team. Carry out quality assurance visits with clients to maintain and improve care standards. Support Care Professionals in the community and during care visits. Conduct competencies and observations with Care Professionals to ensure compliance and best practice. Undertake regular on-call duties, including: One weekday per week One in four weekends Responding to calls and providing support as required Work 10 hours per week in the office to: Support the office team with day-to-day operations Assist with Care Professional leads and support visits Maintain communication with clients and families Be available to cover care hours as required and provide flexible support to both the office and the community.
What We’re Looking For
We are seeking a compassionate, confident, and experienced care professional who is ready to take the next step in their career. You will be someone who leads by example, demonstrates a genuine passion for high-quality care, and has the ability to balance both community-based and office responsibilities. Flexibility, reliability, and strong communication skills are key, along with the confidence to support Care Professionals and clients in a variety of situations.
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Essential Qualities And Skills Include
Previous experience (minimum 6 months) delivering care, ideally with a strong understanding of person-centred approaches. Excellent communication and interpersonal skills, with the ability to build trusted relationships. Confidence in supporting, mentoring, and developing Care Professionals. Strong organisational skills, with the ability to balance multiple priorities. A proactive, solutions-focused mindset when responding to client or Care Pro needs. Willingness to take part in an on-call rota, including evenings and weekends. Flexibility to work both in the community and in the office as needed. A genuine passion for enhancing the lives of clients and supporting Care Professionals to succeed.
Why Join Us
Enjoy savings of up to 40% on cinema tickets. Benefit from discounts on gym memberships. Take advantage of special offers on holiday bookings. Get 40% off breakdown cover packages with AA Breakdown. Earn up to £250 for each successful employee referral! Unlock exclusive perks and discounts on popular brands through the Home Instead Benefits portal. Ongoing professional development and training Opportunities to progress your career
Benefits
Employee discount Referral programme
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