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JOB DETAILS
JOB BAND: D
CONTRACT TYPE: Fixed-term Contract/Attachment, Full-time – 12 months.
DEPARTMENT: BBC Media Tech – Transformation
LOCATION: Salford, London, Cardiff, Bristol, Edinburgh, Glasgow, Newcastle or Birmingham - Hybrid.
PROPOSED SALARY RANGE: up to £60,000 depending on relevant skills, knowledge and experience. The expected salary range for this role reflects internal benchmarking and external market insights.
We're happy to discuss flexible working. If you'd like to, please indicate your preference in the application – though there's no obligation to do so now. Flexible working will be part of the discussion at offer stage.
PURPOSE OF THE ROLE
We’re looking for an experienced, proactive Senior Change Manager to join the BBC Media Tech Transformation team. You'll be responsible for helping drive the people aspects of a major organisational change, supporting the rollout of a new operating model that brings together product and technology teams and helping teams successfully transition to new ways of working.
Working closely with the Lead Change Manager and Head of Change, you’ll be responsible for supporting and executing change activity across a significant programme, including stakeholder engagement, communications, impact assessments, and adoption activities. You’ll work collaboratively with product, delivery, and technical teams to ensure change is practical, understood, and successfully adopted at a team and programme level.
With a background in digital product or technology-based environments, you’ll understand how change happens in fast-paced, iterative, and customer-focused settings. You’ll bring hands-on experience of delivering change in areas such as digital transformation, product management, or technology, and be comfortable working within agile ways of working.
We’re looking for someone who is proactive, solutions-oriented and has the pragmatism to get things done. You’ll be highly organised, detail-oriented, and able to manage multiple priorities while maintaining momentum across change activity.
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This role requires a self-starter with a ‘can do’ approach, who is comfortable working at pace and navigating ambiguity. You’ll be able to support the break down complex problems into clear, actionable steps and the teams delivering against them. Strong communication skills are essential, as is the ability to tailor messaging for both technical and non-technical audiences.
You thrive in collaborative environments and know how to build strong working relationships to deliver results. You’ll bring energy and focus to the team, helping create clarity and driving progress across the transformation journey.
WHY JOIN THE TEAM
Be part of a small, friendly team at the forefront of product-led transformation at the BBC. We operate at pace, supporting leaders to deliver meaningful change that aligns with our public service mission. From operating model improvements to organisational design, our work shapes how the BBC serves millions. You’ll thrive in a collaborative, fast-paced environment where change is constant and your ability to adapt and drive impact is valued.
Your Key Responsibilities And Impact
- Deliver change activity across Media Tech transformation programmes, enabling adoption of product-led ways of working at team and programme level.
- Support the translation of strategic direction into clear, practical change plans in order to deliver communications, stakeholder engagement, and adoption activities to enable effective delivery.
- Execute change interventions such as impact assessments, training, and engagement to support successful change adoption.
- Monitor change effectiveness using data, feedback, and KPIs, identifying improvements to maintain momentum and outcomes.
- Build strong relationships across product, delivery, HR and communications teams, supporting alignment, engagement, and the embedding of change across processes, systems, and culture.
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Essential Criteria
YOUR SKILLS AND EXPERIENCE
- A Relevant Change qualification, e.g. one of Change Management Institute ACMF (Accredited Change Manager Master); APMG – Change Management Practitioner; Prosci ADKAR Model or equivalent.
- Has led at least five change programmes of significant length, each with substantial impact across multiple business areas.
- Experience delivering organisational design or operating model changes within a programme environment.
- A strong track record of successfully supporting the delivery of large-scale transformation change, in a product-led or digital environment.
- The ability to thrive in a fast-paced, high pressure, dynamic environment, ability to handle shifting priorities and handling ambiguity.
Desired But Not Required
- An understanding of digital transformation through one or more of the following subjects: product management, technology and/or broadcast technology
- Experience directly supporting senior leaders within delivery of a change programme
- An appreciation of changing technology across the media and product industry.
- Comfort with public sector contexts, especially where change must balance innovation with accountability.
If you can bring some of these skills and experience, along with transferable strengths, we’d love to hear from you and encourage you to apply.
Before your start date, you may need to disclose any unspent convictions or police charges, in line with our Contracts of Employment policy. This allows us to discuss any support you may need and assess any risks. Failure to disclose may result in the withdrawal of your offer.
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