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Canopius

Senior Claims Adjuster, Reinsurance

City of London
Posted 2 days ago
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Senior Claims Adjuster, Reinsurance

Senior Claims Adjuster – Reinsurance

About the Role

The Senior Claims Adjuster – Reinsurance is responsible for the adjustment and management of a portfolio of complex reinsurance claims, including Treaty Casualty, Marine, Property, and Aviation.

The role focuses on end-to-end claims handling, technical excellence, and stakeholder engagement, ensuring claims are assessed, reserved, and settled accurately, fairly, and in a timely manner.

The postholder will act as a technical referral point for complex claims, supporting the broader team and contributing to high-quality claims outcomes aligned with the Canopius claims strategy.


Responsibilities

Claims Management & Technical Expertise

  • Manage a portfolio of reinsurance claims, including complex and high-value losses across treaty classes
  • Ensure timely and accurate coverage analysis, liability determination, reserving, and settlement of claims
  • Maintain strong control of large losses and catastrophe exposures
  • Apply reinsurance contract knowledge (including treaty wordings) to drive appropriate claims outcomes
  • Ensure all claims are handled in accordance with internal authority levels and Claims Manual requirements
  • Maintain accurate and up-to-date claims records and documentation

Reserving & Portfolio Oversight

  • Establish and maintain accurate claim reserves, ensuring alignment with expected loss development
  • Contribute to claims MI, including analysis of trends, large losses, and portfolio performance
  • Support reserving processes through input into monthly and quarterly reviews
  • Identify and escalate potential adverse developments or emerging issues

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Stakeholder Management

  • Build and maintain strong relationships with cedants, brokers, underwriters, actuaries, and internal stakeholders
  • Act as a key contact for claims discussions and negotiations
  • Support effective collaboration across global claims teams, including Bermuda and Singapore as required
  • Represent Canopius professionally in external interactions and market engagements

Collaboration & Contribution

  • Work closely with underwriting and actuarial colleagues to support portfolio performance and profitability monitoring
  • Contribute to claims reporting, including large loss updates and material developments
  • Share insights and market intelligence to inform underwriting and claims strategies
  • Support delivery of claims function initiatives, including process improvements and change activities

Governance & Compliance

  • Ensure adherence to claims governance frameworks, regulatory requirements, and internal procedures
  • Escalate complex or high-value claims in line with referral processes
  • Maintain strong awareness of legal, regulatory, and market developments impacting reinsurance claims

Skills and Experience

  • Strong technical expertise in reinsurance claims handling
  • Proven experience managing complex and/or high-value claims in the London Market environment
  • Good understanding of reinsurance contract structures and coverage interpretation
  • Experience working with brokers, cedants, and internal stakeholders
  • Strong analytical and reserving capability
  • Excellent communication and negotiation skills
  • Ability to prioritise workload and manage multiple claims effectively
  • Knowledge of Lloyd’s market

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Benefits

We offer all employees a comprehensive benefits package focusing on whole-wellbeing, including:

  • Hybrid working
  • Competitive base salary
  • Non-contributory pension
  • Discretionary bonus
  • Insurances including health (family) and dental cover
  • Additional benefits to support financial, physical, social, and psychological health

About Canopius

Canopius is a global specialty lines (re)insurer and one of the leading insurers in the Lloyd’s of London insurance market, with offices in the UK, US, Singapore, Australia, and Bermuda.

At Canopius, we foster a distinctive, positive culture, enabling our team to bring their whole selves to work, fostering flourishing as individuals while delivering profitable, sustainable results.

We operate a flexible, hybrid working model and are committed to an environment that:

  • Challenges employees to be their best
  • Recognises, values, and respects unique contributions

We are fully committed to:

  • Equal employment opportunities
  • A work environment free of discrimination and harassment
  • Diversity in hiring from all backgrounds

We make reasonable adjustments throughout the recruitment process and during employment. If you require any information in an alternate format or adjustments, please let us know.

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Skills

Reinsurance Claims Handling
Coverage Analysis
Liability Determination
Reserving
Treaty Wordings
Stakeholder Management
Negotiation
Analytical Capability
Lloyd's Market Knowledge
Portfolio Oversight
Claims Governance
Risk Assessment

Location

City of London, England, United Kingdom

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