UK P&I Club Senior Claims Executive

Overall Objective of the Role

To handle a caseload consisting of P&I matters and to provide advice to Members.

Key Expectations

• Investigate, analyse, assess, negotiate and resolve a range of P&I claims, including high value and complex matters, in accordance with procedures and guidelines, taking into account the interests of both the Member and the Clubs, and to record accurate estimates for the same.
• Respond to Member queries on non-claims related matters such as contract reviews and operational queries.
• Work with a high degree of independence but seek advice where appropriate from both P&I Senior Claims Directors and the Syndicate Manager.
• Regular participation in and contribution to internal training events, claims forum meetings, publications etc.
• Develop productive relations with Members through handling claims, account management, Member visits, seminars and entertainment.
• Develop and manage relationships with suppliers including entertainment of Correspondents.
• Liaise effectively with underwriting, loss prevention and management teams to ensure all internal stakeholders are kept fully advised of claim and Member developments.
• Comply with internal reporting guidelines and prepare board agenda papers for both Clubs as required.
• Case and member-related travel, sometimes at short notice.
• Participate in the mobile duty rota.