Bvlgari
SENIOR CLIENT ADVISOR BVLGARI SELFRIDGES
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
SENIOR CLIENT ADVISOR BVLGARI SELFRIDGES
Position
Bvlgari UK is looking for an experienced and enthusiastic Senior Client Advisor for our Selfridges Boutique specializing in jewelry and watches.
Full time position – Reporting to Store Manager
The Senior Client Advisor embodies the brand, serving as a powerful Brand Ambassador and trusted advisor to every client. Through personalized service, expert product knowledge, and a genuine passion for exceeding expectations, the Client Advisor cultivates lasting relationships that drive sales and elevate the client experience.
Job responsibilities
Deliver an Exceptional Selling Experience
Assist all clients/prospects entering the store, regardless of their needs (browsing, purchase, CARE, complaints) ensuring every interaction is handled with professionalism following brand Selling Experience and leaving a lasting positive impression.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Keep client information up-to-date in the company’s CRM system and execute 1-to-1 CRM initiatives, according to the received guidelines.
Address complex clients’ complaints with diplomacy; offer resolution strategies that uphold brand reputation while satisfying clients concerns.
Serve as proactive liaison between clients and local/central service departments.
Achieve and Exceed Sales Objectives and Targets
Actively work towards meeting or exceeding individual sales targets as well as contributing to overall store KPIs.
Prove Knowledge of Policies and Procedures
Understand and stay updated on all trainings and procedures to provide flawless experience and personalized advice to clients.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Adhere strictly to all company policies regarding discounts, security measures, fiscal responsibilities, and legal regulations during sales transactions.
Profile
Soft Skills
/ Client-centric
/ Interpersonal Savviness
/ Client Relationship Development
/ Adaptability
/ Negotiation
/ Collaboration, being able to work in team
/ Brand Sensitivity
/ Cultural Curiosity and Sensitivity
/ Organized and efficient
/ Detail-oriented with the ability to manage multiple tasks simultaneously
/ Able to work in a fast-paced and target-
oriented environment
Hard Skills
/ Selling Techniques
/ Tech Savvy, including familiarity with CRM
systems
/ Knowledge of luxury industry
/ Fluent in English
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location