Ocho
Senior Client Delivery Consultant
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Client Delivery Consultant (Tax and Regulatory Technology)
At-a-Glance
- Join a leading software and services provider driving change in the tax, financial and regulatory space for large multinational clients
- Own client implementations end to end, reporting directly to the Client Programme Director
- Work at the centre of Pillar Two, the biggest global tax change in a generation
- Hybrid working from a central Belfast office, minimum 3 days per week
- Salary £45,000 to £50,000 plus a standout benefits package including a 5-year paid sabbatical
About the Company
Our client is a leading software and services provider serving large multinational organisations, driving change in the tax, financial and regulatory reporting space with innovative technology. Their platform sits at the heart of Pillar Two compliance, a new worldwide tax regime that has created a significant and growing book of work across their client base. The delivery team is expanding to meet demand, and the company has a strong track record of developing people... several of their best consultants joined without deep tax knowledge and built it on the job.
The Role
An opportunity has arisen for a Client Delivery Consultant to join the Client Delivery function and play a key role in delivering high quality client implementations and ensuring strong client outcomes. Reporting directly to the Client Programme Director, you will manage client implementations, support delivery excellence, and ensure the company's products are adopted successfully. This is a genuinely client facing role: you will capture what clients need, challenge requirements that do not stand up, and translate business processes into configured technical solutions. The technology is accessible... the SQL involved is not complex... so curiosity and client skills matter more than deep coding experience.
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Key Responsibilities
- Manage multiple client implementations, owning schedules, milestones and delivery governance
- Track risks, issues and dependencies to ensure predictable delivery outcomes
- Capture and translate client 'as is' and 'to be' processes into effective configured solutions
- Design and implement client specific builds on the platform aligned to business and regulatory requirements
- Build and maintain strong client relationships, acting as a trusted delivery partner
- Work with Customer Success to identify growth, optimisation and cross-sell opportunities
- Support demos, proof of concepts and early stage scoping to articulate value and shape solutions
- Lead smooth transition to BAU through clear handovers, documentation and knowledge transfer
- Support escalations and early lifecycle issues to ensure stability and adoption
- Capture product feedback and contribute to improving delivery and support processes
- Support and coach junior team members to strengthen overall delivery capability
What You'll Need
Essential:
- Experience in client delivery, consulting, or implementation roles
- Ability to manage multiple projects and priorities effectively
- Strong analytical and problem solving skills
- Experience working with client data and translating business processes
- Strong communication skills with the ability to explain complex concepts clearly, and the confidence to challenge clients constructively
- Basic SQL with a proven ability to think logically and build technical solutions
- Basic understanding of accounting, regulatory issues and tax
- Comfortable working in a fast paced environment
- Able to work from the Belfast office a minimum of 3 days per week
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Desirable / Nice to Have:
- Experience supporting sales or pre-sales activities
- Background in a Big Four or other professional services firm
- Exposure to Pillar Two, corporate tax, or statutory reporting
Personal Attributes
- Analytical and delivery focused
- Confident engaging with clients and stakeholders
- Collaborative and supportive team player
- Detail oriented with a focus on quality
- Calm under pressure and adaptable
Why Apply?
- Salary £45,000 to £60,000
- 25 days holiday plus bank holidays, increasing by a day on your 1 and 3 year anniversaries
- 2-week paid sabbatical at your 5-year anniversary
- Private healthcare and enhanced pension scheme
- Gym membership and cycle to work scheme
- A range of unique work/life balance benefits, plus quarterly team socials and mixed team events
- Hybrid working from a central Belfast office (minimum 3 days per week)
- Work at the forefront of Pillar Two, building expertise that is scarce and in demand
Next Steps
Interested? Apply with your CV or contact Luke Davidson at Ocho People for a confidential conversation: luke@ochopeople.com.
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