Senior Client Services Manager, Trustee and Depositary

hackajob is collaborating with BNY to connect them with exceptional professionals for this role.

At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system, we touch nearly 20% of the world’s investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities, and people everywhere.

We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what is all about.

We’re seeking a future team member for the role of Senior Client Services Manager to join our Trustee and Depositary team. This role is located in Edinburgh, United Kingdom – this is a hybrid role.

In This Role, You’ll Make an Impact in the Following Ways:

• Ensure high quality, efficient, and professional levels of service are maintained for our clients at a senior level
• Drive efficiencies and champion change within the Client Management Team and the wider Depositary
• Support clients and colleagues by maintaining a high level of product and industry knowledge
• Lead client review meetings and coordinate the production of reporting for these forums
• Manage and coordinate the review of change events / client scheme documentation, obtaining necessary input from other T&D business areas
• Identify and maximize cross-selling opportunities for BNY’s products and services, participating in new client pitches and providing input to RFP/RFI as required