Volume 1 Climbing Ltd
Senior Climbing Instructor
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Senior Climbing Instructor
Job Overview
We are looking for an experienced, passionate, and highly organised Senior Climbing Instructor to join our leadership team.
In this role, you will:
- Split your time between floor-based leadership and essential administrative management.
- Be the driving force behind our instructing team’s growth.
- Manage our thriving kid’s clubs to ensure they run at peak capacity while maintaining the highest safety standards.
At Volume 1, we have one of the busiest kids’ club programmes in the country, spanning a wide age range through:
- Home Education Clubs
- After-school clubs
- Performance squad
With over 350 kids attending weekly sessions, all year round, we need someone to help ensure the best delivery of these sessions to our customers.
Key Responsibilities
Team Leadership & Development
- Mentor & Coach: Oversee the daily performance of the climbing instructor team, providing constructive feedback and mentoring.
- Child-first Coaching Culture: Support the instructing team to embed child-first coaching principles, including the Play Their Way approach, across all youth sessions.
- Training & CPD: Lead internal training sessions and Continuous Professional Development (CPD) to ensure high instructional standards among all staff.
- Assessments/Observations: Conduct regular training assessments and inductions for new and existing instructional staff.
- Culture: Foster a fun, inclusive, and safety-first culture among the team.
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Kids Clubs & Capacity Administration
- Waitlist Management: Actively manage the Kids Club waiting list, ensuring efficient, fair, and swift communication with parents/guardians.
- Enrolment & Onboarding: Oversee the enrolment process for new club attendees and holiday programs to maximise capacity and booking efficiency.
- Customer Service: Act as the primary point of contact for parents regarding:
- Kids Club progressions
- Schedule changes
- Queries
Operational Support & Session Delivery
- Cover Support: Step in to deliver high-quality coaching and instructing sessions during:
- Staff holidays
- Sickness absences
- Peak periods
- Safety & Compliance: Ensure all sessions (youth and adult) strictly adhere to:
- Standard Operating Procedures
- Insurance requirements
- Health and safety regulations
- Youth Coaching Approach: Deliver and support sessions placing young people’s enjoyment, confidence, voice, safety, and development at the centre, aligning with child-first coaching principles.
- Duty Management: Assist with:
- Centre opening/closing procedures
- Incident responses
- First-aid requirements if needed
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Working Hours & Shift Pattern
- This role requires flexible working hours, adapting to team needs for fair team development.
- 7 days a week operation, including evenings, necessitates adaptability.
- Minimum requirement: 3 to 8 weekend shifts per month.
Salary
£34,000 per year (£16.34 per hour)
Benefits
- Free climbing at Volume 1, High Sports, and other centres with reciprocal visitor deals.
- Friends & family guest passes / free climbing sessions.
- Café discounts.
- Large retail discounts and access to special promotions from key brands.
- Regular training and development, including climbing-specific and CPD opportunities.
Additional Notes
- This role involves regulated activity with children, requiring an Enhanced DBS check (including a Children’s Barred List search). Appointment is conditional on satisfactory safer recruitment checks.
- Start date: ASAP.
- Application deadline: 17th July 2026.
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