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Would you like to kick start your career in a supportive, collaborative and innovative company?
Do you enjoy working as part of an enthusiastic, passionate, and collaborative team?
Join our Cloud Billing team
The Cloud Billing team is expanding in response to the growing shift towards consumption-based models for cloud software and services, where customer billing is generated monthly based on their usage. As part of the wider Finance function, the team plays a critical role in producing accurate and timely invoices for our rapidly growing Cloud & Consumption business.
Success. The Softcat Way.
At Softcat we want to support you at every stage of your career. Whether that means stepping up into a more senior role, taking on more responsibilities in your current role or broadening your skills and experiences in a different department, we encourage all our employees to develop and grow with us.
Your Role
As a Senior Cloud Billing Analyst, you will lead in managing complex billing processes for our multi-vendor cloud and consumption services. You'll own large datasets, gain a deep understanding of a wide range of vendor products, and ensure billing accuracy through detailed analysis and collaboration across teams.
What You'll Be Doing
- Deliver accurate and timely monthly billing cycles, including complex data preparation, validation, reconciliation, and execution of billing runs.
- Lead the continuous evolution and optimisation of cloud and consumption-based billing processes to support business growth, operational scalability and KPI performance
- Drive root cause analysis, investigation, and reporting for Finance Senior Management, providing actionable insights and data-driven recommendations.
- Act as a Cloud Billing Subject Matter Expert (SME) and workstream lead for the End-to-End Cloud Billing programme, as well as other cross-functional initiatives impacting billing operations.
- Support successful half-year and year-end audits by acting as a key point of contact for external auditors and providing relevant analysis and documentation.
- Identify, implement, and deliver continuous improvements across new and existing Cloud Billing processes, enhancing accuracy, efficiency, customer experience and ultimately our KPIs.
- Partner with stakeholders across Softcat to support the design, implementation, and delivery of new initiatives and process changes with billing implications.
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What We Need From You
- 5+ years' experience in IT, Telecommunications, or a similar technology industry within a fast-paced multinational organisation.
- Strong billing operations expertise with excellent analytical skills, including the ability to interpret, present, and communicate complex information.
- Experience reviewing and improving billing systems and processes; knowledge of Oracle NetSuite is highly desirable.
- Advanced MS Excel skills with confidence working with large datasets.
- Demonstrated success in driving process improvements and solving complex business problems.
- Excellent stakeholder management, communication, presentation, and influencing skills, including the ability to engage senior stakeholders.
- Proactive, professional, and results-driven, with the ability to work under pressure and meet deadlines.
- Strong leadership skills with the ability to motivate teams, foster high morale, and promote a culture focused on exceptional internal and external customer experience.
- Ambitious, self-motivated, and committed to continuous development and success.
We also acknowledge that the confidence gap and imposter syndrome are a real thing and can get in the way of us meeting fantastic talent, so please don't hesitate to apply – we would love to hear from you!
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Work in a way that works for you
We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:
- Hybrid working – 3 days in the office and 2 days working from home
- Working flexible hours - flexing the times you start and finish during the day
- Flexibility around school pick up and drop offs
Working with us
Wherever you work, we want you to experience the freedom and autonomy to realise your potential. You will feel supported by a team that celebrates individuality, encourages different perspectives, and embraces every background.
Join us
To become part of the success story, please apply now.
If you have a disability or neurodiversity, we can provide support or adjustments that you may need throughout our recruitment process or any mitigating circumstance you wish for us to consider. Any information you share on your application will be treated in confidence. You can find out more about life at Softcat and our commitments to diversity and inclusion at jobs.softcat.com/jobs/our-culture/
Here at Softcat, we don't prohibit the use of AI (artificial intelligence) in our application process, as we understand how far it can go to creating a truly equitable candidate experience. That being said, as a culture-driven organisation, we believe that the genuine essence of each person is what truly matters, so we highly encourage you to be as authentically you as possible when submitting your application to showcase your true and whole self.
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