Richemont
Senior Commercial Executive (Maternity cover)
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About Piaget
Since 1874, Piaget has been committed to bringing the spirit of Luxury to life thanks to a constant quest for creativity, an unlimited innovation and a respect for excellence. All this being possible thanks to a fully integrated Manufacture mastering watchmaking and high jewelry know-how. Piaget excels in everything that is rare, precious and exceptional. Always do better than necessary: the Piaget founder’s motto still remains the guiding principle for all our colleagues across the world who, every day, make Piaget grow with passion.
Your Mission
The mission of the Senior Commercial Executive is to drive commercial excellence and strategic growth for Piaget in the UK market. You will be responsible for optimizing performance and enhancing client engagement across our esteemed retail boutiques, while simultaneously cultivating strong relationships and maximizing business development within our strategic wholesale channels. The role will blend strategic vision with hands-on execution to achieve sales targets, foster key partnerships, and contribute significantly to Piaget's long-term market strategy.
How You Will Make an Impact
- Set and coordinate monthly key learnings and closings’ files
- Provide ad-hoc information for specific reports / presentations
- Set and coordinate overall turnover and provide latest estimates by boutique
- Analyse and evaluate sales performance (quantitative and qualitative) and address issues as needed
- Work closely with the HJO department on sales tracker and forecast
- Update daily on sales progress, assist with sales forecasts and preparation of reports
- Support the Brand Manager with the Piaget’s 3-5Y strategy for UK market: assess business potential based on market context; define or review the distribution model where appropriate
- Support with LE and BU definition (at channel and POS level)
- Support marketing team on analytical business cases (e-commerce, performance per product segment), BU split definition per collection
- Improve client knowledge at the region, boutique and sales associate level with Sales Force (The View) implementation
- Database Management and insight
- Monitor a consistent Clienteling program, including opportunity guidelines and in-store gifting
- Support in building a ROI-driven client development strategy with marketing team
- Plan and deliver strategies, encouraging customer engagement, recruitment, upgrade, retention, loyalty
- Adapt HQ guidelines to local market specificities and client database
- Measure performances results and progress and ROI
- Supervise POS operations to ensure efficiency and delivery of highest standards to end-clients
- Ensure compliance with company’s policies and operational guidelines
- Prepare and ensure smooth 360 (re)opening of boutiques/POS
- Provide feedback to boutique staff management to improve quality of operations
- Create POs for retail and follow-up with finance on payment
- Support merchandisers with product transfers when needed
- Visit POS regularly
- Maintain close relationships with local partners through regular market visits, meetings and business reviews
- Attend meetings with group buying teams, working alongside the Brand Manager
- In charge of coordinating the trainings needed in wholesale with the training team
- Define the monthly & daily action plan to deliver sales targets, budgeting accounts to achieve a targeted sell-in/sell-out on a monthly basis.
- Propose stock to retailers
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- Analyse stock, sell-in and sell-out and work with the Piaget team to create an action plan to increase sell-out
- Wholesale sales forecasting – weekly, monthly, quarterly and annually – for the business optimization
How You Will Experience Success with Us
- 5 years’ experience in commercial roles, with proven capabilities in retail analysis.
- Experience within luxury or premium retail is a significant advantage.
- Commercially and analytically minded, with ability to connect analytical findings to business context and strategic implications.
- Self-directed and accountable, with a track record of managing priorities and delivering quality work under pressure.
- Strong communication skills (verbal, written) and able to present with clarity and confidence.
- In our Group, you can start anywhere and go everywhere. Internal mobility is one of the best growth accelerators to develop within Richemont and our Maisons. We encourage our people to be curious, drive their own career, and dream big.
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