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Royal British Legion

Senior Communications Officer

London
£33.6k – £36.9k/yr
Posted about 15 hours ago
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Role: Senior Internal Communications & Engagement Officer
Location: London Bridge (Hybrid 2 days per week)
Contract Type: Permanent
Hours: Full time, 35 hours per week
Salary: £33,622 to £36,863 per annum (Inclusive of London Supplement)

As a Senior Internal Communications & Engagement Officer, you'll be at the heart of how we keep colleagues and members informed, connected and engaged across the organisation. If you're an experienced internal communications professional who knows how to turn everyday updates into content people want to read, this is an opportunity to make a real impact. We're looking for someone who can spot a story, write with confidence, and deliver engaging communications across a range of channels. From managing regular publications and creating digital content to supporting high-profile colleague events, you'll play a key role in shaping how we communicate every day.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

This is a varied, fast paced role where no two days are the same. You'll be comfortable managing multiple deadlines, building strong relationships with stakeholders and producing high-quality content and publications that are engaging and tailored to different audiences. Whether you're publishing news on our intranet, developing an electronic digest, creating content for digital screens, repurposing stories across channels or measuring the success of communications to continuously improve engagement, you'll bring creativity, attention to detail and excellent organisational skills to everything you do. We're looking for someone who enjoys taking ownership, isn't afraid to challenge or improve the way things are done and can confidently balance competing priorities while maintaining exceptionally high standards.

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Key Requirements:

  • Experience working in an internal communications environment
  • Excellent writer with outstanding editing and proofreading skills
  • Ability to work collaboratively with a wide range of stakeholders
  • Adapt writing style to suit different audiences and channels
  • Experience using content management systems such as Staffbase or Dotdigital (advantageous)
  • Curiosity, proactiveness, and genuine passion for creating communications that people notice, trust, and engage with

Employee Benefits:

  • 28 days paid holiday (plus bank holidays) increasing with service
  • Enhanced paid maternity, paternity, and adoption leave
  • Generous pension scheme with employer contributions ranging from 6% to 14%, depending on length of service
  • Range of flexible working options may be available, depending on your role
  • Employee Assistance Programme providing confidential counselling, financial, and legal advice
  • Range of courses delivered by learning specialists to support your development goals and objectives
  • Opportunities to volunteer
  • Travel loans, Cycle to Work, and more!

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For more detailed information about the role, please see the Job Description attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification.

Diversity and Inclusion:

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

Interview Schemes:

As part of our commitment to inclusion, we offer interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all the essential criteria listed in the Person Specification for the role.

Interview Dates:

  • Stage one: 24th July via Teams
  • Stage two: 29th July in person at Haig House, London Bridge

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

Alternative Formats:

If you require the job advert or job description in an alternative format, please contact 0808 802 8080.

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Skills

Internal Communications
Content Creation
Writing
Editing
Proofreading
Stakeholder Engagement
Digital Content
Publications Management
Event Support
Storytelling
Organizational Skills
Creativity
Attention to Detail
Content Management Systems
Communication Strategy
Engagement Measurement

Location

London, England, United Kingdom

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