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Senior Complex Programme Manager
Complex Project Manager – Enterprise Transformation
IBM Consulting
Introduction
A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You’ll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you’ll have the tools to drive meaningful change and accelerate client impact.
At IBM Consulting, curiosity fuels success. You’ll be encouraged to:
- Challenge the norm and explore new ideas
- Create innovative solutions that deliver real results
- Focus on your long-term career development while valuing your unique skills and experiences
About the Role
As a seasoned Complex Project Manager for Enterprise Transformation, you will manage IBM's most complex programs and projects, delivering successful solutions for intricate IT, business, and client requirements. You’ll serve as the primary point of contact for client needs, requirements, and expectations regarding IBM team operations.
Your primary responsibilities will include:
- Manage Client Relationships:
- Build partnerships with clients, vendors, and subcontractor organizations
- Ensure client needs are met and customer satisfaction is achieved
- Serve as the primary point of contact for client requirements and expectations
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Deliver Solutions:
- Leverage expertise to deliver successful solutions for complex requirements
- Apply various project management methodologies and emerging technologies
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Oversee Contractual Obligations:
- Manage contractual costs, schedules, and deliverables
- Ensure the delivery organization meets its commitments
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Drive Growth Opportunities:
- Support the Project Executive in identifying growth opportunities
- Apply strategic innovative thinking and business acumen for contract profitability
Requirements
Preferred Education
- Bachelor’s Degree
Required Expertise
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Deep Expertise in Project Management:
- Proven track record managing complex programs and projects
- Experience with intricate IT, business, and client requirements
- Knowledge of project management methodologies and emerging technologies
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Experience in Contract Management:
- Skills in managing contractual costs, schedules, and deliverables
- Familiarity with contract profitability and growth opportunities
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Proficiency in IPPF Tool:
- Expertise in using IPPF tool for costs and invoices (aligned with contract delivery milestones)
- Ability to accurately track and manage project expenses
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Business Acumen:
- Experience analyzing business and IT challenges
- Ability to apply strategic innovative thinking and advise on large or complex engagements
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Global Program Management:
- Experience managing large, complex, and global programs
- Ability to negotiate at high levels and communicate effectively with executives
Preferred Experience
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Emerging Technologies:
- Proficiency in technologies related to client needs (technical solutions, innovative thinking)
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Business Outsourcing:
- Knowledge of managing complex business outsourcing contracts
- Ability to analyze business and IT challenges
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Project Methodologies:
- Experience with multiple methodologies
- Strategic innovative thinking for managing complex programs
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