• Serves as the main point of contact for clients who purchase digital solutions.
• Is the main delivery point of contact for cross-hub engagements where reward or work measurement is a key deliverable.
• Leads job mapping sessions with clients.
• Works with Commercial team and Solution Architects to provide creative solutions for client needs and requests that are outside of our standard offerings.
• Works with clients independently to review internal grading structures and advise on any discrepancies or changes that should be made.
• Responsible for presenting client vs market analyses as outlined in the service package models.

Project Management

• Owns and executes plans to deliver large or key client projects such as custom surveys, global projects, or projects that cross business lines.
• Works closely with Delivery Team Leaders on sector initiatives and directs junior team members on executing those initiatives.
• Ensures survey timeline and client projects are executed in line with the overall business strategy and that all key internal stakeholders are aligned.

Internal Communication and Cross Team Collaboration

• Creates training documentation for Delivery team and takes initiative to train the team.
• Provides support to Commercial and Advisory teams regarding interpretation of market compensation practices and guidelines.
• Works closely with the Commercial and Advisory team to understand client needs and feedback.
• Collaborates with Commercial and Advisory teams to plan client meetings and forums.

System Management

• Proactively maintains data management systems (Salesforce) as accurately as possible and provides feedback for efficiencies and updates.
• Thinks strategically on how our systems work together and helps to develop best practices to use the systems efficiently.

Data Collection and Analysis

• Supports Gold/Platinum clients through data collection process using the DCT and automation process.

Research

• Researches, gathers, and analyzes data to determine appropriate salary levels for client jobs in the benchmark database.
• Identifies areas of improvement for their assigned sector(s), including understanding current pay practices, trends, and key HR business needs within the sector.
• Directs work of junior team members with the goal of researching ways to improve participation in our databases. Conducts these research initiatives in collaboration with the Commercial team.

Skills And Specifications

• Ability to handle confidential data concerning employee information.
• Proficient in Microsoft office, with a high level of proficiency in Excel.
• Strong time management and project management skills.
• Exceptional client facing and presentation skills.
• Able to work independently and in a team environment.
• Excellent written and verbal communication skills.
• Ability to adapt in a frequently changing business environment.

Education And Experience

• Bachelor’s degree.
• Experience in any compensation and benefits administration related activities.
• Experience in questionnaire design, data analysis, presentation writing, and delivery of client projects.
• 4 to 6 years of experience working in a human resources environment with at least 2 years in compensation and benefits.

Korn Ferry may use AI as part of its recruitment process, but all hiring decisions are made by humans.

Internal Mobility at Korn Ferry

If you currently work for Korn Ferry or one of our affiliates, you must be eligible to apply for a different position within Korn Ferry to use the Careers Site. If you accept such a position, your benefits programs and Human Resources policies may change. Please consult with your HR contact for the new position concerning application eligibility, including any immigration/visa needs, benefit programs, and HR policies applicable to that position.

Korn Ferry is an Equal Employment Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status or any other characteristic protected by federal, state, or local law.