Amazon
Senior Consultant, ProServe
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This role can be based in any of these locations: London, Paris, Milan or Madrid.
ProServe is a new retail science consulting organization we are launching within EU Amazon Vendor Services (AVS), designed to address the most pressing and complex issues held by the senior leadership of our largest vendors and brands. We start from the customer’s problem and work backwards to apply distinctive results that “only Amazon” can deliver, and develop science-driven capabilities that create differentiating insight. We serve our clients through the development of customer and retail strategies that enable their long-term growth via a combination of strategy consulting methodologies, data science, and decades of proprietary transaction data and eCommerce expertise.
As a Senior Consultant, you will work with senior leaders of our largest vendors to tackle their most critical Customer, Product, and Channel eCommerce issues. You will use your customer understanding and industry insight to plan and execute engagements that transform vendor strategy and change the trajectory of their business growth. You will also work directly with our dedicated Data Science team to prototype custom solutions with the potential to scale to hundreds of vendors, and even change the market. As a core team member you will also work with vendors, team members, and internal and external partners to influence the way we work, how we serve customers, and where we invest in future capabilities.
This is an ideal role if you are looking to leverage your client service skills while broadening your understanding of Product Management, Data Science, and other hands-on business ownership roles in the technology industry. We are open to strong-performing client service professionals with an analytical mindset and a track record of driving change, including industries and functions such as management consulting, corporate or marketing strategy and planning. The ideal candidate will have a strong combination of leadership experience and problem-solving capabilities. They will have closely worked with an executive leader in their organization and/or as a consultant to executive clients. They will be proficient in data analysis and AI. They will be curious learners looking for challenges and growth. They will serve as trusted advisors for our vendor’s business executives and leaders.
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Key job responsibilities
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Delivery: Define and plan out complex integrated workstreams, delivering executive and board level briefings and materials, and taking responsibility for the engagement’s success
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Engagement: Take ownership of driving the project towards a bar-raising outcome. Be the face of the engagement team for vendors.
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Program enhancement: Proactively share feedback and learning from engagements with Product Managers and Data Scientists to better design tools/frameworks for an enhanced client experience.
This is a customer facing role with relevant business travel when needed. Basic Qualifications: - Bachelor's degree or equivalent
- Experience conducting sophisticated and creative analysis of complex data and translate the results into actionable deliverables, messages, and presentations
- Experience delivering results for large, cross-functional initiatives/projects, or experience communicating results to senior leadership
- Knowledge of writing and optimizing SQL queries in a business environment with large-scale, complex datasets
- 5+ years of experience in strategy consulting, developing and deploying growth strategies at Executive/General Management level Preferred Qualifications: - Experience in advising and influencing executive leadership
- Experience within e-commerce or Retail fields
- MBA from a top-tier business school
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Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page [https://www.amazon.jobs/en/privacy_page]) to know more about how we collect, use and transfer the personal data of our candidates.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations [https://amazon.jobs/content/en/how-we-hire/accommodations] for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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