Medicines and Healthcare products Regulatory Agency
Senior Content Designer
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Senior Content Designer
Senior Content Designer
A full-time permanent role based in 7/8 Wellington Place, Leeds, LS1 4AP with a hybrid working model (minimum 8 working days on site per month, flexible up to 12 days, depending on role/business needs).
About MHRA & the Digital and Technology Group
The ** Medicines and Healthcare products Regulatory Agency (MHRA)** enhances public health by regulating medicines and medical devices, underpinned by science and research.
The Digital and Technology Group (DTG) drives:
- Optimised IT infrastructure
- Secure data use
- Support for world-class services across the MHRA
User-Centred Design at MHRA integrates:
- User research
- Service design
- Interaction design
- Content design
This function ensures accessible, inclusive, and evidence-based digital services meet user needs and regulatory requirements.
About the Role
A Senior Content Designer will:
- Lead content design strategy for complex projects
- Ensure quality, coherence and effectiveness of content across user journeys
- Guide content-led teams within a regulated environment
- Champion user-centric, standards-led design while balancing regulatory demands
Positioned within the Digital & Service Design Function, you’ll play a key role in shaping the future of MHRA’s content practice.
Key Responsibilities
Strategic Leadership
- Lead and evaluate content strategies for large/challenging projects
- Use user research, analytics and data to align content with MHRA priorities
- Ensure accessible, inclusive and evidence-based content meets user needs
Quality & Assurance
- Hold accountable for content quality and sign-off accountability
- Manage publication risks in compliance with ethical/legal frameworks
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Collaboration & Risk Mitigation
- Engage with multidisciplinary teams and stakeholders to assertively champion standards
- Balance user centricity with regulatory, policy and business considerations
Who We’re Looking For
Ideal Candidate Profile
A seasoned Senior Content Designer with:
Essential Experience
- Significant experience in user-centred content design methods, specifically:
- Creating accessible, inclusive and traceable content aligned with UK Government Service Standard
- Developing content strategies, information architecture or content models for complex systems
- Working effectively in multidisciplinary stakeholder environments, influencing adoption of UX and content standards
- Experience providing content leadership: coaching designers, sign-off, and adherence to assurance frameworks
Technical Skills
- Degree-level qualification or equivalent professional experience in content or UX design
- Strong expertise in user-centred design approaches
- Practical experience with agile processes and Government Digital Service (GDS) standards
Assessment Method
(Behaviour/I, Technical/A, Experience/A, Presentation/P, Interview/I)
Selection Process
-
Application: Statement of no-more-than 750 words demonstrating how you meet the person specification (mandatory lead criterion: UCD experience). Applicants may be pre-sifted based on this criterion.
-
Presentation: Assessed during interview (full details provided later)
-
Interview: Scores based on:
- Behaviour criteria (e.g. Managing Quality), *Big Picture/Influencing
- Experience/Technical (.e.g User-Centred Design, GDS alignment)
- Success profile fit Civil Service Merit Criteria
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Additional Notes
- Vaccination policies may apply for specific roles (e.g. lab work, travel)
- Criminal conviction checks for all appointees
- Civil Service nationality rules apply (see Civil Service recruitment links)
Contact & Further Steps
- Closing date: 15th July 2026
- Shortlisting date: 20th July 2026
- Interview date: 27th July 2026
- Further questions or disability adjustments:
careers@mhra.gov.uk - Application integrity: AI use for drafting prohibited—all statements must be authentic and directly your work experience. Applicants using AI inappropriately face revocation of offers, and Civil Service exit reviews may result in disciplinary action
Salary & employment details
- Only applicable to the joining offer. Assessment of previous allowances permitting.
- Covered staff: Level transfer paybands / promotional increases processed within ICS salary scales official DWP page
Note
Any move to a non-government voucher-based scheme applies. Tax-Free Childcare eligibility check: gov.uk/childcarechoices
This is a culture- and team-first opportunity to grow MHRA’s Digital & Service Design capabilities at the intersection of public health, regulation and innovation.
For full job criteria: Go here
(Note: Use Chrome/Edge. Contact careers@mhra.gov.uk if incompatible.)
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