Methods
Senior Content Designer
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Senior Content Designer
Senior Content Designer
Location: Remote and client site
About Methods Business and Digital Technology Limited
Methods is a £100M+ IT Services Consultancy that partners with central government departments and agencies to transform how the public sector operates in the UK. Established over 30 years ago, we apply our expertise in transformation, delivery, and collaboration—from across the Methods Group), creating people-centred, safe, and future-focused business and technical solutions.
We believe in embedding people, technology, and data at the core of everything we do, ensuring our work drives value and sustainability for clients, colleagues, communities, and the planet.
Working collaboratively to solve challenges and thrive in an environment where learning from mistakes is encouraged, we deliver projects for our clients while fostering a culture that is energetic, innovative, and team-driven.
While primarily focused on the public sector, we are now expanding our presence in the private sector.
Methods was acquired by the Alten Group in early 2022.
Your Role
We are seeking a permanent Senior Content Designer—someone passionate about making information easy to understand and aligning digital products closely with user needs. You must be experienced in public-sector environments, knowledgeable about standards such as the Service Standard, and committed to writing clear, polished, and high-quality content.
Key Responsibilities
- Planning, writing, and managing usable, accessible content adhering to GDS/GOV.UK content design guidelines and standards.
- Developing accurate, timely, and search engine optimised content that aligns with style and editorial guidelines.
- Managing stakeholders—building impactful relationships and explaining content decisions transparently.
- Applying analytical problem-solving skills to design challenges, fostering continuous improvement in approaches.
- Championing user-centred digital design practices, ensuring content and messaging cater to real user needs.
- Advocating for accessible and inclusive digital experiences for all users.
- Participating actively in the Content Design Community of Practice, including sharing knowledge, best practices, and assisting peers.
- Leading content quality efforts, including:
- Creating and delivering training and development plans for junior content designers.
- Assisting with project planning and sales/marketing support.
- Guiding recruitment activities.
- Cultivating a supportive, inclusive team culture, encouraging positive work-life balance and peer-to-peer collaboration.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Travel Note
This role is primarily remote, though UK-based client side visits and occasional stays away from home may be required as needed.
Requirements
Essential Skills & Experience
- Experience designing user-centred content under GDS/GOV.UK standards, including deep understandings of:
- End-to-end user journeys.
- Journey fixes and content improvements for digital products.
- Proven track record in agile environments, where you:
- Advocate for content design roles in multidisciplinary teams, promoting its essential role.
- Nurture harmonious relationships with designers, developers, researchers, and other stakeholders.
- Exceptional communication and interpersonal skills, allowing you to:
- Articulate complex topics (e.g., digital servicing principles, accessibility compliance) in ways stakeholders understand.
- Adapt messaging according to different audiences and project settings.
- Strong stakeholder management, with the ability to:
- Build and maintain client relationships, ensuring project alignment with user needs.
- Negotiate effectively, manage expectations, and resolve blockers proactively.
- Strategic thinking capabilities, such as:
- Contributing to both short-term and long-term strategies that link business objectives and end-user outcomes.
- Conducting impact evaluations to monitor progress and adjust plans.
- Collaborative partnerships with user researchers, with a commitment to:
- Actively applying insights from research to inform design decisions.
- Emphasis on accessibility as a core focus, ensuring policies and design choices adopt inclusive best practices.
- A commitment to prioritising content quality, including:
- Regularly reviewing, updating, and refining content for continuous improvement within digital products.
How to Grow
We recognise that not everyone will possess every listed skill—our training budget, mentorship opportunities, and collaborative environment support your professional development. Prior exposure can either turn into polished skills in training opportunities, collaboration with our experienced colleagues, or one-to-one support.
Nice-to-Have (Bonus) Skills/Openness
- A proactive commitment to environmental sustainability, encouraging clients and colleagues to adopt innovative, eco-conscious solutions in their work.
- A dedication to diversity, equity, and inclusion, both internally and externally with clients.
- Experience creating and refining prototypes from sketch-to-coded formats (e.g., using the GOV.UK Prototype Kit).
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Benefits
At Methods, we champion our people's growth—by being there together, valuing their unique skills, and cultivating an environment where they thrive.
Potential Benefits:
- Developing your career and expertise—autonomy to expand your skills and try new challenges.
- Uniting projects that make a measurable difference in society.
- Behind impactful leadership: insightful, dynamic, and thought-provoking models setting clear vision goals.
- Members of a collaborative, virtue-driven team with caring colleague-mail.
Beyond rewards:
| Category | Offer |
|---|---|
| Training & Development | Management development program + bespoke training opportunities. |
| Experience-based mentoring. | |
| Work Wellness | Access to a 24/7 confidential Employee Assistance Programme (EAP). |
| Flexible Working | Accommodations for remote and part-time arrangements. |
| Team Culture | Celebrational office events like monthly pizza Thursdays, office parties, and Thirsty Thursdays. |
| Matching charitable cause contributions and a supportive environment. | |
| Leave & Family Support | 25 days' annual leave with paid bank holidays |
| Purchase option to boost leave (5 extra days annually). | |
| Enhanced maternity/paternity pay. | |
| Wellbeing Initiatives | Paid volunteering days (2 per year) to give back to local communities. |
| Financial Security | Salary Exchange Scheme (4% employer/5% employee into pension). |
| Life assurance (covering 4x salary). | |
| Healthcare | Full worldwide travel insurance for employee and dependants (below). |
| Non-contributory Private Medical Insurance (covering you, spouse, and dependants). | |
| Commutable Support | Season ticket loan and cycle-to-work scheme. |
A full benefits breakdown is available at www.methods.co.uk/careers/benefits.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills