Hyperoptic
Senior Contract & Commercial Manager
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Senior Contract & Commercial Manager
Senior Contract and Commercial Manager
Office Location
Hammersmith, London (3 days in-office, hybrid working)
About the Role and the Team
Reporting to the Head of Contract Management, this senior commercial role is responsible for managing Hyperoptic’s strategic supplier relationships, with a focus on Openreach and regulated network products (e.g., EAD, PIA, FTTP).
Operating within the contract management function, the role leads:
- Commercial management of key agreements across their lifecycle
- Ensuring value delivery, risk control, and alignment with business requirements
Positioned at the intersection of commercial, network, product, and finance, this role:
- Provides subject-matter expertise
- Drives best-practice contract management disciplines
- Focuses on supplier performance, financial control, and governance
- Delivers measurable commercial outcomes
- Supports strategic initiatives
- Manages a small team
Key Responsibilities
- Lead the daily commercial relationship with Openreach across relevant products
- Act as the primary commercial interface into Openreach, supporting senior stakeholders as needed
- Implement supplier strategies aligned with business plans and product direction
- Support leveraging Openreach to enable business growth
- Manage the full lifecycle of Openreach and key network supplier contracts
- Drive best-practice contract management
- Lead renegotiations, renewals, and commercial interventions within delegated authority
- Provide expertise in supplier commercial and contract matters
- Build strong cross-functional relationships across commercial, network, finance, and legal teams
- Identify and mitigate commercial and regulatory risks proactively
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Requirements
Qualifications & Experience
- Degree in a business, IT, or science discipline—Ideally with a contract management qualification (e.g., IACCM)
- Proven track record in a similar commercial role with a focus on delivery
- Telecoms industry experience
Skills & Competencies
- Strong negotiation skills
- Super-user proficiency in business intelligence tools, databases, and finance systems
- Exceptional interpersonal skills and ability to build and manage cross-functional relationships
- Strong communication skills
- People management and leadership experience
- Analytical and flexible problem-solving mindset
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Why Work for Us?
Recognition & Awards
- Which? Great Value Broadband Provider (2026)
- Broadband Provider of the Year (Uswitch Telecoms Awards 2023, voted by 20,000+ customers)
- Fair Terms Gold Award
- Great Place to Work Certification (2022–23)
- Named among UK’s Best Workplaces for Wellbeing (2022)
Key Benefits
- Competitive salary
- Up to 2 weeks’ remote working per year (globally) for qualifying employees
- 25 paid holiday days (increasing annually to a max of 35)
- Additional days off for: birthday, moving home, wedding/civil partnership, or volunteering
- Private medical insurance (provided by AXA Health)
- Life assurance (cover at 4x base salary)
- Partnership with The Kings Trust
- Pension scheme (employer contributions match up to 4%)
- Retail discounts (access to offers from hundreds of brands)
- Free Hyperoptic broadband (for eligible UK residents)
- Enhanced pay for new parents
We are committed to equality of opportunity. We welcome applications from all backgrounds, as diversity is the heart of our culture.
The process:
- Apply
- We’ll carefully review your application
- You’ll hear back—even if it’s a no (for now)
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