Mastercard
Senior Counsel, Business Conduct Office
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Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Senior Counsel, Business Conduct Office
Overview:
The Business Conduct Office (“BCO”) conducts internal investigations into business misconduct globally. The BCO also develops and promotes the policies and trainings grounding Mastercard’s culture of decency: the Code of Conduct, Whistleblower Policy, Non-Retaliation Policy, and Conflicts of Interest Guidelines.
As Senior Counsel in the BCO based in the UK, you will conduct internal investigations into business misconduct and perform other BCO activities, including drafting training materials, communications, and reports.
This role requires the ability to conduct privileged investigations autonomously from beginning to end, including identifying issues, reviewing documents, conducting interviews, and presenting investigation findings in writing and at meetings. Expertise in investigations, knowledge of the UK Whistleblower laws, a solid understanding of the laws and regulations applicable to Mastercard’s business, and the ability to articulate information at various levels of our organization are required. Attention to detail and judgment while handling confidential matters are also a must.
The role reports to the Senior Vice President, Counsel, Business Conduct Office.
Role:
- Conduct complex investigations globally
- Evaluate concerns raised against all applicable whistleblower laws
- Respond rapidly to incidents and inquiries while safeguarding confidentiality and protecting reporters and franchise
- Exercise judgment in the safekeeping of information
- Maintain best-in-class compliance policies and programs globally
- Consult with colleagues in the internal Law Department and external counsel in response to investigations as necessary
- Interact and maintain positive working relationships with internal stakeholders including, but not limited to, Legal & Global Policy, Employee Relations, People & Capability, Corporate Security, Finance, Internal Audit, and Regions and Compliance Program Owners
- Build and maintain a global network of relationships to ensure trust and credibility of the function
- Contribute to awareness communications for Ethics and Compliance, including messages for Compliance Week, theHUB (Mastercard’s intranet), the World’s Most Ethical Company application, and ESG reporting
- Develop and update policies and procedures as needed and oversee implementation
- Assist with preparation of Audit Committee materials, analyzing and describing investigation metrics as needed
- Support the BCO mailbox as needed
- Support other key initiatives driven by the BCO as required
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All About You:
- Law degree required with ability to practice in your local jurisdiction
- Advanced investigation experience
- Understanding of UK whistleblower laws
- Understanding of laws applicable to a global payments technology company and a global public corporation headquartered in the US
- Knowledge of stablecoins desired
- Partnership skills to engage and collaborate effectively across teams and regions, including active listening skills
- Proven track record of leadership and integrity with demonstrated ability to manage large projects and prioritize appropriately
- Experience multi-tasking, managing multiple projects and assignments concurrently, and managing and meeting deadlines with autonomy and minimal supervision
- Excellent oral and written communication skills, emphasizing drafting and proofreading with great attention to detail
- Ability to research and interpret regulations and laws and disseminate information
- Ability to handle confidential and sensitive information
- Experience developing and managing policies and procedures preferred
- Strong data analytic skills with experience using data to describe trends preferred
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Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
- Abide by Mastercard’s security policies and practices
- Ensure the confidentiality and integrity of the information being accessed
- Report any suspected information security violation or breach
- Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines
Everyone wants easier ways to pay; we invent them. Checkout lines are slow; we speed them along. Merchants want more sales; we give them data and insights. People need financial access; we connect them. Corporate purchasing is complicated; we make it simple. Commuters are busy; we speed them on their way. Governments need greater efficiencies; we help create them. Small businesses are virtual; we give them access to a world of buyers. Retailers want to fight fraud; we provide the tools.
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