Forge Talent
Senior Credit Controller
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Senior Credit Controller Manchester Hybrid (4 days office, 1 day WFH) £35,000 – £40,000 + Bonus (OTE £45,000) Full-time
About the Role We are looking for an experienced and commercially focused Senior Credit Controller to join a growing professional services business. This is a key role responsible for improving cash flow performance, embedding strong credit control processes, and delivering accurate forecasting. You will take ownership of projects, build senior-level relationships with stakeholders and clients, and play a central role in driving collections and financial visibility across the business.
Key Responsibilities Take ownership of aged debt and drive improved cash collection performance Produce and maintain accurate 13-week cash flow forecasts Predict debtor collections and provide clear insight into cash positioning Lead credit control activities across assigned projects Build and manage strong relationships with key and repeat customers Deliver high-quality Excel-based reporting and analysis (VLOOKUP, XLOOKUP, Pivot Tables) Partner with internal stakeholders to ensure timely collections and issue resolution Support and drive the integration and continuous improvement of credit control processes Play a key role in quarterly reviews and reporting cycles
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Key Objectives Improve aged debt performance Enhance the accuracy and reliability of cash forecasting Strengthen and standardise credit control processes across the business
About You Strong relationship-building and stakeholder management skills Confident, professional approach to credit control (firm but fair) Experience working within a professional services environment Advanced Excel skills, particularly in reporting and data analysis Ability to take ownership and operate with autonomy Highly organised with the ability to manage multiple priorities Commercially aware with a proactive mindset
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Technical Skills Advanced Excel (reporting focused) VLOOKUP / XLOOKUP SUMIF Pivot Tables
Benefits 25 days holiday Flexible working hours BUPA healthcare Death in Service (DIS) Office perks / food hub Expenses covered
Summary This is an excellent opportunity for a Senior Credit Controller to take ownership of processes, influence cash performance, and play a key role in the continued growth of a forward-thinking business.
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