Sphere Digital Recruitment Group
Senior CRM Manager | Agency

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Senior CRM Manager | Agency
Senior CRM Manager | Agency London, 3 days office £55,000
Please note - you will need to have extensive experience with either Klaviyo or Bloomreach.
This is an incredible agency that’s going from strength to strength. As part of their continued growth, they’ve created a new role that blends client leadership with team management, placing you right at the heart of key account relationships. You’ll act as the main point of contact for clients, shaping strategy, driving retention, and ensuring CRM and email marketing programmes deliver clear, measurable results. Alongside this, you’ll mentor your team to deliver outstanding work, lead client presentations and roadmap discussions, and keep projects running smoothly from end to end.
Reasons to use Rodeo
I’m in my final year doing Economics and I don’t know whether to apply for grad schemes now or do a masters first. What do you think?
Honest answer — it depends on where you want to end up. A lot of top grad schemes (Big 4, civil service, banking) don’t need a masters. Let’s look at the ones you’d be competitive for now, and we can decide if a masters actually adds anything.
Also worth knowing: most autumn 2026 applications are open now. Timing matters more than you think.
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Graduate Consultant — 2026 Scheme
Why you're a good match
StrongYour economics background and your summer at a regional bank line up with what PwC looks for on the consulting scheme. Applications close in four weeks.
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Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Why you're a good match
You’ve got the grades and the economics background, and your bank internship is exactly the experience this scheme looks for. Apply soon — deadlines close within the month.
Experience fit
Your summer at the bank plus your econometrics coursework map directly to the day-one responsibilities on this scheme — client modelling, market briefings, and deal support.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
A bit about the role Manage and grow relationships with eCommerce clients as their main UK point of contact and strategic lead. Deliver retention strategies, uncover upsell opportunities, and ensure long-term account success. Lead, coach, and develop three Account Managers on planning, communication, and delivery. Ensure projects move smoothly across creative, technical, and client teams. Build and oversee client roadmaps tied to their business goals.


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A bit about you 6+ years in eCommerce email marketing. 2-3+ years in an agency environment, managing multiple clients in fast-paced settings. Strong CRM experience (Klaviyo). Confident communicator skilled at leading high-level client conversations and presentations. Experience managing or mentoring (ideally remote) teams. You thrive in client-facing roles, love coaching others, and understand how to turn CRM strategy into business results.
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