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Senior CRM Manager - Braze - FTC
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Senior CRM Manager (10 Month FTC) - Braze
£55,000 - £65,000
London / Hybrid
ASAP start
We're working with a fast-growing membership business on an urgent 10 month FTC, owning CRM and execution for a part on their member base
The Role
Hands-on CRM Manager role driving awareness and adoption of new member-facing products through data-led, test-and-learn campaigns. You'll own the strategy and build the journeys yourself in Braze, working closely with multiple teams, Product, Data, Commercial etc.
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What You'll Do
- Lead CRM activity across a large part of member base
- Build, test and optimise campaigns in Braze, from segmentation through to dynamic content
- Own a continuous test-and-learn framework across creative, content and channel
- Monitor performance and translate insights into scalable improvements
- Partner cross-functionally with Product, Data and Growth teams
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You'll Bring
- 3-5 years' CRM or lifecycle marketing experience, ideally membership or subscription-based
- 2+ years hands-on Braze experience building sophisticated journeys
- Strong grasp of segmentation, triggers and renewal/win-back flows
- A fast-paced, self-starter mindset - this is a hands-on build role, not oversight
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