SSP UK & Ireland
Senior Customer Service Assistant
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Senior Customer Service Assistant
Senior Customer Service Assistant – King’s Cross Station, London
About The Role
- Position: Senior Customer Service Assistant
- Location: King’s Cross Station, London
- Rate: £14.80 per hour
- Hours: Full-Time (40 hours/week)
- Shifts: Varied (5AM – 8.30 PM), including weekends
- Eligibility: Applicants must be 18 years or older
At Rail Gourmet, we are a premier catering and onboard services provider to the British rail industry, operating over 40 service centres nationwide with 1,000+ employees across the UK. Our commitment is to deliver a First-Class service consistently.
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Key Responsibilities
As a Senior Customer Service Assistant, you will:
- Oversee efficient loading/unloading of catering equipment and stock from trains.
- Manage order assembly and maintain precise control over inventory.
- Ensure strict compliance with Health & Safety/Food Hygiene Regulations.
- Strategically place products to minimize wastage through effective rotation.
Why Join Rail Gourmet as a Senior Customer Service Assistant?
Join us for more than just a job—we offer:
- Discounted meal while on shifts.
- Employee Discounts.
- Friends and Family Discount App.
- Award-winning training, apprenticeships, and development programs.
- Health & Wellbeing Support.
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Our Commitment to Diversity & Inclusion
Rail Gourmet is an equal-opportunity employer. We seek to recruit and retain talented individuals from diverse backgrounds, celebrating different skills and perspectives.
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