Senior Data Analyst - Payment Success

Company Description We’re Checkout.com – you might not know our name, but companies like eBay, ASOS, Klarna, Uber Eats, and Sony do. That moment when you check out online? We make it happen. Checkout.com is where the world checks out. Our global network powers billions of transactions every year, making money move without making a fuss. We spent years perfecting a service most people will never notice. Because when digital payments just work, businesses grow, customers stay, and no one stops to think about why. With 19 offices spanning six continents, we feel at home everywhere – but London is our HQ. Wherever our people work their magic, they’re fast-moving, performance-obsessed, and driven by being better every day. Ideal. Because a role here isn’t just another job; it’s a career-defining opportunity to build the future of fintech. We empower businesses in the digital economy, and we know that every payment counts. Our Payment Performance team’s mission is to manage and optimise merchants’ payment flow, to achieve optimal conversion, compliance and cost. Checkout.com is looking for a Senior Data Analyst to join our Payment Success team to craft an all-encompassing payments strategy tailored specifically for our Tier-1 merchants. You will be the main point of contact for a merchant regarding their payment performance playing a critical role in defining, delivering and building tools for the right insights to showcase the value of our optimal payment strategies. You will work closely with Payment Performance engineers and data scientists leveraging cutting-edge technology and data insights. You will also collaborate regularly with other teams and cross-functional stakeholders to establish priorities and drive merchant performance improvements. How you’ll make an impact Deliver expertise and guidance to our key merchants by crafting optimal payments strategy. Conduct deep-dive exploratory data analysis to uncover insights and anomalies Conduct experiments and A/B tests to improve performance, including ML based solutions. Develop cutting-edge automation tools aimed at monitoring and optimising merchants’ performance. Implement robust measurements to assess how proposed solutions impact merchants' performance and revenue, providing valuable insights for both internal and external ROI. Collaborate with various teams across the company to ensure an outstanding merchant experience and feed requirements for product development Elevate internal awareness, particularly within the executive team, regarding the full spectrum of merchant services and benefits provided Drive a culture of cross-team learning and knowledge sharing What we’re looking for 4+ years in an analytical role either at a Fintech or Consultancy, using analysis to make business recommendations Data driven approach, by clearly defining success metrics and measuring progress against them SQL / Python knowledge to extract & analyse large data from our Data Warehouse Good knowledge of today’s major e-commerce and payments technologies and trends Customer driven and able to establish robust relationship with assigned customer base Additional Information Bring all of you to work We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one. Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands. We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here. It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable. Life at Checkout.com We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection. Curious about what it’s like to be part of our team? Visit our Careers Page to learn more about our culture, open roles, and what drives us. For a closer look at daily life at Checkout.com, follow us on LinkedIn and Instagram