Pancreatic Cancer UK
Senior Database Officer
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The role
We're seeking a Senior Database Officer to join our friendly, ambitious and collaborative Data Team and help power the work of Pancreatic Cancer UK.
If you're passionate about data quality, problem-solving and continuous improvement, this is an exciting opportunity to make a real impact. As our Senior Database Officer, you'll use your expertise to ensure our data is accurate, accessible and enables colleagues across the charity to deliver the best possible experience for our supporters and people affected by pancreatic cancer.
At Pancreatic Cancer UK, data underpins everything we do – from fundraising and campaigning to delivering vital support services. Working as part of our supportive and knowledgeable Data Team, you'll collaborate with colleagues across the organisation to deliver high-quality data solutions, improve processes and help teams make informed decisions.
In this role, you'll:
- Lead the delivery of bulk data imports, ensuring data from multiple sources is processed accurately and efficiently.
- Provide expert database support across the organisation, resolving queries, delivering user training and driving continuous improvements to our data processes.
- Champion data quality by maintaining accurate records, developing process documentation and ensuring our CRM operates effectively and in line with GDPR requirements.
- Partner with colleagues across Supporter Care, Finance, Fundraising and other teams to deliver effective data solutions and help maximise the value of our data.
About You
You'll be an experienced database professional with a passion for high-quality data and continuous improvement. You'll bring:
- Strong experience working with Raiser's Edge, together with advanced Excel skills and experience using data import tools.
- Confidence in managing large datasets, complex data imports, data quality and financial reconciliation processes, with a good understanding of GDPR and data governance.
- Excellent analytical, problem-solving and communication skills, with the ability to build strong relationships, manage competing priorities and work effectively with colleagues and external partners.
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About working for us
This is a fast-paced organisation that is committed to making a difference.
Being a part of our team is being part of a thriving, positive, dynamic, successful, and welcoming community that is making an impact. We will support you and develop you should you wish this, and you get the opportunity to be involved in activities outside the scope of your immediate role. We care about your health and well-being and your work-life balance, and you will feel that your contribution is valued and matters.
About us
We are Pancreatic Cancer UK. We go above and beyond for everyone affected by this disease.
Right now, half of people with pancreatic cancer die within three months of diagnosis. Families are left with only hope to hold onto. They need more. So we do more.
We bring more breakthrough through research, more change through campaigning and more support through our expert nurses.
We make more noise because people have gone unheard. We are relentless because the disease is ruthless. We care more because people feel forgotten.
Because people with pancreatic cancer need more than hope.
Underpinning this vision are our three values:
- Courage
- Compassion
- Community
We cannot achieve our vision without employing people who are committed to our vision, strategy, and values.
At Pancreatic Cancer UK (PCUK) our ambition is to create an inclusive working environment that reflects the communities and audiences that we engage with and where everyone can be their true selves, where they feel respected, championed, heard, and supported. We want our workforce to achieve their potential, understand their contribution and feel proud of their impact by creating a culture and organisation that is genuinely inclusive by advancing equality, diversity, inclusion, and belonging through our policies and practices.
We believe diversity drives great outcomes by encouraging the different points of view that come from a diverse workforce. We want to hear from and engage with people whose experience of dealing with this disease may be very different depending on their individual circumstances and background. We can think of no better way to do this than by making sure this role fully represents our intent; therefore, we are especially keen to consider applications from suitable applicants who consider themselves to be in areas that appear underrepresented within the charity sector.
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Safeguarding
PCUK is committed to safe and fair recruitment processes that safeguard and protect those we work with, support and serve. We make sure all our staff are selected, vetted (DBS/Criminal record checks where appropriate), trained, and supervised fairly and to a high standard so that they can provide safe, effective and compassionate care. Where we work with volunteers, we extend the same support in order to ensure that they are working within our ethos and standards.
Hybrid-working
Our London office is a place to connect, collaborate and celebrate with colleagues, we recognise that flexibility around where you work is just as important. We are currently working hybrid with a minimum of 1-3 days in the office per week. This is an office-based role where you may be required to be in the office more frequently to attend activities and meetings depending on the needs of the role.
How to apply
You can download the Job Description and Person Specification for full details of the role. If you have any questions about this role that we’ve not answered, please get in touch with Bernadette Sabesh at bernadette.sabesh@pancreaticcancer.org.uk. To apply, please complete the online application form, setting out why you are interested in the role and how you meet the person specification criteria. This information will be used to select candidates for interviews. You will need to have the right to work in the UK as we are not able to provide sponsorship for this role. Please note that interviews will be held in person in our Office near London Bridge on 28 and 29 July.
No agencies/sales call please – as a charity we work hard to keep our costs down and therefore will not be engaging agencies to support this recruitment.
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