National Highways
Senior Delivery Manager
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Senior Delivery Manager
Senior Delivery Manager – National Highways
National Highways has an exciting opportunity for a Senior Delivery Manager to join our team. The role focuses on the effective delivery of complex, high-risk projects across the full product lifecycle, with immediate leadership of the procurement aspect of the National Roadside Telecommunications Service (NRTS).
This critical system connects roadside devices (such as CCTV, road signs, and traffic signals) to Regional and National Operations Centres, enabling Automated Traffic Management Systems (ATMS) and associated data processing.
About the Role
A Senior Delivery Manager is responsible for ensuring successful outcomes across complex projects and providing coaching and mentoring to junior managers to improve delivery capability.
You’ll work across diverse technology domains, including:
- Internal business platforms
- Physical asset management systems
- Critical road network infrastructure
The role can be based in any UK office, with regular travel to other locations and Birmingham required.
Key Responsibilities
- Manage end-to-end project lifecycles, including:
- Planning, budgeting, financial management, governance, and health & safety
- Contract compliance and risk oversight to ensure timely, high-value delivery
- Develop and transfer project/programme management skills within the team through skills gap analysis and training
- Foster collaboration with Programme Managers, stakeholders, and suppliers to prevent duplication of effort and maximise benefits
- Support leadership in delivering speedy, cost-effective efficiency improvements
- Respond to challenges across high-risk, constrained, or complex environments, identifying innovative solutions where ownership is unclear
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Primary Objective
Lead procurement activities for NRTS, ensuring it meets business and strategic goals while representing stakeholder interests and facilitating discussions.
About You
We’re looking for a ** taktical delivery leader** with:
- **Experience delivering projects using **both Agile and waterfall methodologies—ideally across **digital, IT, or telecoms environments
- **Strong technical knowledge of networking, connectivity, or service management frameworks (e.g., NRTS infrastructure)
- Exceptional communication and mediation skills for managing:
- Stakeholders at all levels (including senior government figures)
- High-stakes negotiations under tight deadlines
- **Proven expertise in coaching and mentoring teams to adopt Agile, Lean, or project management best practices
- Pinpointing and resolving risks/dependencies, even when accountability is unclear or non-existent
- Building and maintaining governance artifacts, including business cases, process oversight, and deliverable tracking systems
About National Highways
National Highways manages and enhances England’s motorways and major A-roads to ensure safer, smoother journeys. We operate by our core values:
- ** Passion, Integrity, Safety, Teamwork, Ownership**
Our Digital Services Directorate is transforming how we operate through digital, data-driven solutions, integrating with emerging intelligent transport systems to further improve safety and reliability.
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Role Flexibility & Benefits
- Hybrid working option: up to 60% remote if working patterns can accommodate it (discussed post-interview)
- Great total reward package, including:
- Performance-related bonuses
- Contributory pension scheme (10% employer contribution)
- 31 days annual leave (excluding Bank Holidays) after 5 years
- Life assurance of 4x salary
- Wellbeing support, including:
- 24/7 Employee Assistance Programme
- Occupational health and flu vaccine schemes
- Wellbeing app access
- Career development opportunities:
- Coaching, mentoring, and training programmes
- Cross-functional learning and experience opportunities
- Family-friendly policies:
- Enhanced maternity/paternity leave
- Adoption and shared parental leave
- *Career support schemes banking
- Money-saving benefits through a 3000+ discount platform and financial wellbeing support
- Community leave paid at 3 days/year for volunteering
Process
We are committed to diversity and inclusion and welcome applicants from all backgrounds.
Please note that all offers of employment are conditional on:
- Right-to-work verification
- Three-year employment history references
- DBS check (criminal record adhering to post 2006 standards) +
- Adverse social media/journalism review
- *Occupational health tests if medically required
We reserve the right to close this position before the advertised deadline.
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