The People Foundry
Senior Delivery Manager - Enterprise SaaS / Financial Services (Hybrid - Manchester)
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Senior Delivery Manager / Customer Delivery Manager Manchester (Hybrid) | Enterprise SaaS | Financial Services (£75-90k)
What if your role wasn't simply to deliver projects—but to become the trusted advisor to some of your customers' most senior leaders?
I'm working exclusively with an established UK technology business that's investing significantly in its Customer Delivery function following continued growth. The organisation delivers mission-critical software to leading financial institutions, with implementations that genuinely transform the way their customers operate.
This isn't a role where you'll be juggling dozens of small accounts. Instead, you'll take ownership of a select portfolio of strategic customers, leading complex software implementations from discovery through to successful delivery and ongoing partnership. You'll become the trusted face of delivery, working directly with C-suite stakeholders while coordinating internal technical, product and professional services teams to ensure exceptional outcomes.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
What you'll be doing
- Owning the end-to-end delivery of complex enterprise software implementations
- Building long-term relationships with senior customer stakeholders, including CIOs, CTOs, COOs and executive leadership teams
- Leading delivery governance, managing risks and ensuring projects remain commercially successful
- Working closely with Product, Engineering and Customer Success to deliver outstanding customer experiences
- Balancing customer advocacy with commercial awareness, confidently managing expectations and constructively challenging where required
- Managing a small portfolio of strategic customer accounts rather than a high-volume customer base
What we're looking for
You'll most likely come from an enterprise software or SaaS vendor where you've been responsible for delivering complex customer implementations. You'll probably have experience in one or more of the following:
- Enterprise SaaS delivery
- Professional Services
- Customer Delivery
- Software Implementation
- Financial Services technology
- Banking, Lending or Mortgage platforms
Get help with your application
Your very own career expert that helps elevate your application to the next level.
You'll be comfortable engaging with senior executives, equally at ease discussing delivery plans with technical teams as presenting progress and risks to a customer board. Experience of Agile delivery methodologies and managing multiple workstreams is essential.
Why consider this opportunity?
This is a chance to join a highly regarded software organisation at an exciting stage of growth, where Customer Delivery is recognised as a strategic function rather than a support service. You'll have genuine ownership, significant customer exposure, the opportunity to influence delivery strategy and the backing of an experienced leadership team committed to investing in both their customers and their people.
Location: Manchester (Hybrid – typically three days each week in the office and/or with customers)
If this sounds like the sort of challenge you've been waiting for, I'd welcome a confidential conversation.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills