This is a full-time post (35 hours per week), and you will be offered an indefinite contract.

Interviews are due to be held on the 1st and 2nd of September 2026.

About you

To be successful in this role, we are looking for candidates to have the following skills and experience:

Essential criteria

• Educated to degree level or able to demonstrate equivalent professional experience in a technology-enhanced learning, digital education or learning technology role.
• Demonstrable experience administering and supporting Moodle or a comparable virtual learning environment, including investigating, troubleshooting and resolving user issues, as well as managing platform administration and operational support activities.
• Experience designing, facilitating and evaluating training sessions, workshops or demonstrations to users, adapting delivery to different audiences and levels of digital confidence.
• Demonstrable ability to manage a varied workload comprising multiple concurrent tasks, projects or workstreams, prioritising effectively to meet competing deadlines and service requirements.
• Experience supporting and advising on the effective use of a range of educational technologies, digital learning and assessment tools, providing appropriate guidance to staff and/or students.
• Strong written, verbal and presentation skills, with the ability to communicate complex information clearly to diverse stakeholder groups and contribute effectively to meetings, cross-functional discussions and collaborative projects.
• Experience producing and maintaining user guidance, self-help resources and instructional materials that enable staff and students to use digital learning technologies effectively and independently.
• Experience in designing, developing and maintaining online learning content, ensuring it is accessible, engaging and meets the learning needs of students and staff.

Desirable criteria

• Experience working in Higher Education, with an understanding of the unique challenges and opportunities in this environment.
• Knowledge of equality, diversity, and inclusion (EDI) principles and accessibility standards in digital learning.
• Working knowledge of video editing software and other media tools used in creating digital learning materials.
• Experience of working with IT service management systems (e.g. BMC Helix ITSM, ServiceNow) to log, track, prioritise and resolve user support requests, maintain accurate ticket records, and meet agreed service delivery targets.

Downloading a copy of our Job Description

Full details of the role and the skills, knowledge and experience required can be found in the Job Description document, provided at the bottom of the page. This document will provide information of what criteria will be assessed at each stage of the recruitment process.

Further information

At King’s, we believe that the diversity of our community and a culture that is welcoming, open, inclusive and collaborative, are great strengths of the university.

The Equality Act of 2010 protects the rights of our students and staff and provides a framework to fulfil our duties to eliminate unlawful discrimination, harassment and victimisation and in addition, to advance equality of opportunity and foster good relations between those who share a protected characteristic and those who do not. At times, this will include balancing rights and beliefs that can feel in tension.

We are committed to free speech and to academic freedom, believing that our foundational purpose as a university, is to create spaces where a wide range of ideas, including ideas that are controversial, can be discussed and debated, and where members of our community can express lawful views without fear of intimidation, harassment or discrimination.

When engaging in the robust exchange of ideas, we ask that our community is mindful of our Dignity at King’s guidance.

We ask all candidates to submit a copy of their CV, and a supporting statement, detailing how they meet the essential criteria listed in the person specification section of the job description. If we receive a strong field of candidates, we may use the desirable criteria to choose our final shortlist, so please include your evidence against these where possible.

Artificial intelligence (AI) is evolving rapidly, and we recognise its growing role in professional work. Applicants may use AI tools to support preparation of their application, for example to research the role or structure written responses. However, applications must reflect the applicant’s own work and experience. AI tools should not be used during interviews or assessment activities unless this has been agreed in advance as a reasonable adjustment. Further guidance on the use of AI in recruitment can be found here.

We reserve the right to close adverts early due to the volume of applications we receive. While the closing date may change, all adverts will close at 23:59 to allow sufficient time for applications to be submitted on that day.

We encourage you to apply at the earliest opportunity to avoid disappointment as once we have closed a vacancy you will be unable to submit your application.

To find out how our managers will review your application, please take a look at our ‘ How we Recruit’ pages.