Thermo Fisher Scientific
Senior Director of Qualitative Data Collection and Analysis

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Work Schedule: Standard (Mon-Fri)
Environmental Conditions: Office
Job Description
Thermo Fisher Scientific’s Patient-Centered Research (PCR) group helps sponsors to integrate the patient voice in all relevant healthcare decisions, from development over regulatory to reimbursement and product launch. For that, PCR uses a unique combination of scientific fields, including health sciences, psychometrics, epidemiology, psychology, health economics, and others. Our work has helped identify and clarify unmet clinical needs, assess burden of illness, and evaluate patient outcomes, preference, and/or adherence, while supporting promotional and labeling claims on a global scale.
The Senior Director of Qualitative Data Collection and Analysis (QDA) is primarily responsible for the collection, organization, and analysis of qualitative data on PCR projects, including: moderation of interviews and focus groups, management of vendors for dedicated qualitative research services, oversight of qualitative research technologies (including AI-enabled solutions), and qualitative data analysis. As part of this remit, the Senior Director will be responsible for leading the development, improvement, and implementation of quality and compliance assurance processes.
The aim of this exciting role is to build a best-in-class qualitative research center of excellence that supports our scientific solution teams with its methodological expertise. This role is critical for our mission to provide a full suite of services and offerings to achieve patient-focused drug development.
Essential Functions
- Develop and implement annual QDA business plans, including identifying and implementing a best-in-class qualitative delivery model.
- Monitor industry developments to ensure the team has access to best-in-class capabilities.
- Collaborate with all PCR solution teams (i.e., clinical outcomes assessment, in-trial research, patient preferences, real-world experience, and insights) to ensure the successful design and delivery of projects.
- Manage staff, including interviewing and selection, job description preparation, professional development, goal setting, performance management, and any other tasks associated with staff functions and management.
- Drive thought leadership to ensure continuous scientific improvement.
- Support opportunity management to optimize win rates, including leading the development of qualitative research strategies to meet client needs, and ensuring these are appropriately represented in proposals.
- Oversee the delivery of qualitative components of PCR studies, including qualitative data collection (including moderation), data management, and data analysis.
- Collaborate with external and internal vendors that support PCR with dedicated qualitative research services.
- Manage qualitative research technologies for data collection and analysis (including AI enablement).
- Work with relevant internal stakeholders to develop, manage, improve, and implement qualitative research standards and processes.
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Qualifications
Education and Experience:
- At least 12 years of qualitative research leadership in a relevant field with a track record of scientific outputs.
- PhD in relevant scientific discipline preferred.
Knowledge, Skills, and Abilities:
- Deep and demonstrated understanding of patient-centered research, including a demonstrated knowledge of GCP and awareness of working in a regulatory environment.
- Ability to develop business strategies and plans.
- Understanding of budgeting and forecasting with the ability to interpret data with attention to detail.
- Proven ability to lead a team to deliver high-quality scientific deliverables.
- Demonstrated ability to delegate effectively.
- Strong interpersonal, organizational, communication, and staff management skills and experience required.
- Ability to work in a cross-functional team.
- Ability to communicate complex information and ideas so that others will understand; with the ability to listen to and understand information and ideas presented through spoken words and sentences.
- Tact and sensitivity in matters relating to confidential material.
- Fluency in written and oral English.


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Thank you for your interest as you consider starting a new career journey with us. As the world leader in serving science, our colleagues develop critical solutions through innovation—and build rewarding careers. Discover their extraordinary stories and connection to our Mission to enable our customers to make the world healthier, cleaner, and safer. Their work is a story of purpose. What story will you tell?
Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of more than $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner, and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics, or the development and manufacture of life-changing therapies, we are here to support them. Our global team delivers an unrivaled combination of innovative technologies, purchasing convenience, and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon, and PPD.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Thermo Fisher Scientific is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, creed, religion, color, national or ethnic origin, citizenship, sex, sexual orientation, gender identity and expression, genetic information, veteran status, age, or disability status.
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