ATP Tour, Inc.
Senior Director, Player Relations Operations
London
Posted 1 day ago
How your CV stacks up
1Upload CV
2Analyse CV
3Improve CV
Upload your CV to see how well it fits this job role
?%
Senior Director, Player Relations Operations
The Senior Director, Player Relations Operations acts as the day‑to‑day operating partner to the SVP, Player Relations, leading the execution of the Player Relations agenda, coordinating cross‑functional workstreams, and delivering high‑quality strategic analyses and presentations for internal and external stakeholders. This role ensures that the department’s vision of enhancing player engagement and experience while supporting ATP’s strategic plan is translated into clear ATP priorities.
Operating Leadership
- Own the Player Relations operating rhythm, including weekly priorities, meeting agendas, action logs, and progress tracking across all major workstreams (on‑site relations, player services, communication, development, asset management, benefits, etc.).
- Serve as the first operational escalation point for player issues and cross‑department requests, triaging matters and involving the SVP only when required.
- Coordinate resource allocation and workload across directors and managers to ensure coverage of key events and initiatives.
Strategic Projects and Analysis
- Lead or coordinate strategic projects related to rankings, prize money, player compensation, Challenger Tour evolution, College/Next Gen integration, and other player‑centric initiatives.
- Build structured analyses and models (with Finance and Strategy teams) to support decision‑making, including scenario planning, impact assessments, and post‑implementation.
- Prepare clear, narrative‑driven recommendations and options papers for ATP Leadership, Boards, Player Advisory Council, and committees.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Presentations, Communications, and Storytelling
- Own the development of Player Relations presentations and briefing materials for Executive Team, ATP Boards, Player Advisory Council, and external stakeholders.
- Ensure consistency of messaging across decks, talking points, and written communications, aligned with ATP strategy and Player Relations’ vision and principles.
- Coach Player Relations leaders on effective presentation delivery, including a clear narrative and data visualization.
Stakeholder Engagement and Coordination
- Work closely with Player Relations directors and coordinators to ensure a unified approach to players, agents, coaches, and other key stakeholders across events and initiatives.
- Partner with other ATP departments to align on player‑related policies and programs.
- When delegated, represent the SVP in internal working groups, cross‑functional meetings, and selected external engagements.
Team Leadership and Development
- Provide day‑to‑day leadership to assigned managers/coordinators, setting clear expectations, providing feedback, and supporting their development.
- Champion the ATP Tour Values: Push Limits, Play True, Win Together, Own it
Requirements
- Extensive professional experience, including significant time in sports organizations, leagues, player associations, or related high performance environments.
- Demonstrated success in a senior operations, strategy, or player relations role with responsibility for cross‑functional coordination and executive reporting.
- Strong project and program management skills; able to manage multiple initiatives, deadlines, and stakeholders simultaneously.
- Advanced proficiency with Microsoft PowerPoint and Excel; comfortable turning complex data and issues into executive‑ready materials.
- Excellent English written and verbal communication; additional languages relevant to ATP membership are a plus.
- Prior experience working directly with professional athletes, their agents, or player councils in tennis or another global sport.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Preferred Qualifications
- Background in management consulting, strategy, or corporate development, particularly in sports, media, or entertainment.
- Experience working in or with international organizations, managing culturally diverse stakeholders, and time zones.
- Strategic thinker who can connect daily issues to long‑term positioning of the ATP Tour and players.
- Relationship builder with high emotional intelligence, discretion, and credibility with both players and executives.
- Bias for action and delivery; comfortable holding others accountable while maintaining strong partnerships.
- Calm under pressure, resilient in the face of conflict or criticism, and able to manage sensitive issues with judgment and empathy.
Role Details
- Role based in one of the ATP Offices (exact location to be defined), with regular travel to tournaments, player meetings, and ATP offices as required.
- Flexible working hours around key events and time zones, particularly during Grand Slams and major ATP tournaments.
Trusted by 25,000+ job seekers
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Operational Leadership
Strategic Analysis
Project Management
Stakeholder Engagement
Executive Reporting
Microsoft PowerPoint
Microsoft Excel
Player Relations
Cross-functional Coordination
Financial Modeling
Scenario Planning
Communication Strategy
Team Leadership
Data Visualization
Relationship Building
Conflict Management
Location