Pitch leadership

• Lead the end-to-end development of pitch-winning responses, from initial brief through to final presentation, ensuring proposals are sharp, compelling, and commercially grounded
• Coordinate multidisciplinary teams across strategy, content, digital, and creative to deliver high-quality pitch meetings, written proposals, and chemistry sessions that inspire confidence
• Present with authority and credibility to C-suite and senior client stakeholders, building trust and demonstrating Hotwire’s unique value from the very first interaction
• Continuously refine Hotwire’s pitch approach, drawing on wins and losses to improve the quality and conversion rate of our new business process

Opportunity management and conversion

• Take ownership of qualified opportunities from first meaningful conversation through to close, maintaining momentum and clarity throughout the sales process
• Lead thorough prospect discovery: surface business challenges, understand decision-making structures, identify budgets, and define success measures that will anchor your proposal
• Shape scopes, commercials, and proposals that are compelling to clients and profitable for Hotwire, striking the right balance between ambition and deliverability
• Lead negotiations and manage the closing process with procurement functions and senior client stakeholders, navigating complex buying environments with confidence and professionalism
• Own the pitch-to-delivery transition, ensuring a seamless handover from new business win to live account with clear onboarding, team alignment, and client expectation-setting

Prospecting and new business generation

• Actively build and nurture a high-quality prospect universe through your personal network, industry events, associations, thought leadership, and targeted outreach
• Represent Hotwire UK at industry events, conferences, roundtables, and networking forums raising the agency’s profile and generating warm leads through genuine relationship-building
• Bring frontline market insight back into the business to inform Hotwire’s proposition development, content strategy, and marketing activity
• Promote a culture of proactive business development and industry networking across the UK team, encouraging all levels to think commercially about the relationships they build

Organic growth and cross-sell

• Identify and convert upsell and cross-sell opportunities within your own portfolio and the wider UK client base, growing revenue without relying solely on new logo acquisition
• Collaborate with senior leadership and specialist teams to introduce relevant services including digital, content, research, and executive communications – at the right moments in client relationships
• Work with client teams to design and pitch programme expansions and new workstreams, framing proposals in terms of client business outcomes rather than agency deliverables

Qualifications

We are looking for a senior communications professional who combines strategic depth with commercial drive. You will have a genuine passion for the craft of communications and the ability to translate complex business challenges into clear, compelling narratives. The ideal candidate will bring:

• Significant experience in a senior communications role, agency-side or in-house, with a demonstrable track record of leading complex accounts and winning new business
• Deep expertise in strategic communications, ideally spanning media relations, executive positioning, stakeholder engagement, and/or issues and reputation management
• Strong commercial acumen and experience managing large, multi-workstream client portfolios against revenue and margin targets
• Proven ability to build trusted advisor relationships with C-suite and senior client stakeholders, including in high-pressure or ambiguous situations
• Experience leading and developing teams, with a collaborative leadership style that brings out the best in people at all levels
• A strong personal network and appetite for business development, with a track record of converting opportunities through credibility, insight, and persistence
• Excellent written and verbal communication skills, with the ability to create high-quality strategic documents and present with authority to senior audiences
• An interest in technology, B2B, or purpose-driven brands is advantageous, though not essential

Success measures

Your performance in this role will be assessed against the following metrics:

• Client portfolio performance: revenue growth, retention, and client satisfaction scores across your account base
• New business revenue: new client revenue generated annually against agreed targets
• Pitch conversion: win rate on qualified pitches and the quality of proposals delivered
• Portfolio profitability: margin performance across your accounts, including utilisation and scoping discipline
• Team development: measurable improvement in the quality of strategic communications output across the UK team, and growth of the individuals you manage and mentor

Additional Information

Why Us:

• Flexibility – We understand that life doesn’t always fit around the 9-5; and that work/life integration is crucial. We currently require people in our London office 2-3 days week, but fully support a ‘thoughtful working’ policy
• Global Reach & Opportunity – You will have the opportunity to work within global teams, connecting with clients and colleagues locally and globally.
• Great Benefits – Strong benefits package includes 25 days holiday, enhanced family leave, up to 10% pension contributions, private health insurance, life insurance, income protection scheme for long-term sickness, a paid 6-week sabbatical after every 4 years of continuous service, and paid time off for community involvement. Hotwire offers a variety of bonus opportunities to include business development, annual company bonuses and referral bonuses.
• Development Opportunities – A strong learning and development program with training opportunities at all levels.
• Autonomy – The freedom and support to be limitless, and the opportunity to own your career and create the future you want.
• Variety – No day is the same as the last. Both within our own walls, and with our clients, we navigate change daily and there’s always an opportunity to stretch your skills, learn something new, seek out a new challenge, and gain expertise.
• Our Amazing Team – We are connected, ambitious, and friendly. We don’t step on toes to get ahead, we build each other up, develop and teach each other and understand that each person’s individual success is a win for all.
• We engage in Thoughtful Working, empowering our talent to determine the best way to work for our clients, our team and Hotwire every single day.

Hotwire is an equal opportunity employer. We are committed to fostering an inclusive, equitable, and respectful workplace where everyone can be limitless. We welcome applications from all backgrounds and do not discriminate on the basis of race, gender, disability, age, sexual orientation, religion, or any other protected characteristic. In line with UK employment law