Vonage
Senior Director, Strategic Projects
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Senior Director, Strategic Projects
Join Vonage and Help Us Innovate Cloud Communications for Businesses Worldwide!
Why Vonage, Why Now
The network is becoming programmable and Vonage is at the centre of that transformation.
As part of Ericsson, Vonage is uniquely positioned to bridge the gap between carrier network capabilities and enterprise demand. Our Network APIs portfolio—spanning Quality on Demand, Silent Authentication, SIM Swap, Identity Insights, Location Services, and more—is rapidly scaling across 17+ countries and continuously growing.
We are at an inflection point: market validation is underway, enterprise customers are deploying solutions, and the window to establish category leadership is open.
This is not a traditional strategy role. It is a senior, highly autonomous in-house engagement function (comparable to a Senior Engagement Manager or Associate Partner) embedded within Vonage, working at the heart of its most strategic Network API investments. You’ll function independently, anticipating needs before they’re articulated, self-directing complex engagements, and always planning ahead.
The Role
As Senior Director, Strategic Projects, you will serve as the trusted advisor and execution partner to the VP, Business Innovation.
You’ll operate autonomously with a senior-level impact, taking full ownership of complex, cross-functional initiatives end-to-end. This includes defining priorities, identifying the right problems, and driving outcomes from first principles to measurable results.
Working at the intersection of strategy, business development, product, and go-to-market, you’ll help shape and execute Vonage’s Network API strategy in the ecosystem. The ideal candidate is resourceful, proactive, connected throughout the organisation, and possesses strong strategic judgment and big-picture thinking.
What You Will Do
Strategic Problem Solving & Project Leadership
- Drive end-to-end ownership of high-priority strategic projects for the Network API business, from scoping and hypothesis development through to synthesis, recommendations, and stakeholder alignment.
- Define project objectives and assemble cross-functional teams (product, engineering, BD, marketing, legal).
- Manage delivery against timelines and translate complex, ambiguous challenges into clear, defendable agreements with measurable financial logic.
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Executive Advisory & Stakeholder Engagement
- Serve as a strategic advisor to senior leadership, preparing and presenting executive-level materials for internal stakeholders, CSP partners, enterprise customers, and Ericsson leadership.
- Manage relationships with high-level stakeholders (e.g., Network API and BGC leadership teams) and external partners.
- Represent Vonage’s Network API vision in high-stakes engagements such as CSP negotiations, partner discussions, and industry forums (e.g., CAMARA, GSMA Open Gateway).
Market Intelligence & Business Planning
- Develop a rigorous market view of the competitive landscape, ecosystem dynamics, and emerging opportunities in Network APIs.
- Translate intelligence into actionable implications for Vonage, influencing portfolio decisions, go-to-market strategies, and capital/resource allocation.
- Conduct scenario planning and business case development to evaluate strategic investments.
Go-to-Market & Business Model Innovation
- Construct GTM strategies for emerging Network API opportunities, including business model design and commercial frameworks.
- Identify and grow new business opportunities across verticals like Banking & Financial Services, Mobility, Industrials, Healthcare, and beyond.
- Lead the development of thought leadership content and strategic narratives targeting external audiences.
Operational Excellence & Reusable Assets
- Build scalable frameworks, playbooks, and analytical models to deliver impact across multiple initiatives.
- Help manage Special Projects, including project prioritisation, staffing, and operational improvements.
- Cultivate an environment of rigour, agility, and continuous improvement within your team and beyond.
What You Bring
Experience
- 10+ years in progressive roles with a focus in top-tier strategy/management consulting (e.g., McKinsey, BCG, Bain, or comparable firms), ideally at Senior Engagement Manager, Associate Partner, or Engagement Manager level.
- Proven ability to lead complex, uncertain engagements from initial problem framing to executive-ready recommendations.
- Experience in or deep familiarity with the telecom, cloud, or enterprise-tech ecosystem—ideally with Network API, CAMARA, or GSMA Open Gateway knowledge. In-house strategy experience at a technology company is highly valuable.
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Skills & Competencies
- Self-directed & resourceful—operates independently, proactively prioritises work, and drives results without excessive oversight.
- Big-picture thinker—exhibits critical thinking, fluency across systems, and an ability to foresee challenges before they materialise, reframing solutions accordingly.
- Executive presence—credible and persuasive with C-suite executives; adept at negotiating and facilitating tough decisions.
- Financial & analytical precision—strong business case development, market sizing, and scenario modelling capabilities. Comfortable analysing data and quantitative trends.
- World-class communication—articulates complex (e.g., QoD, 5G network slicing, CAMARA APIs) concepts into pitch-perfect business value for diverse stakeholders.
- Cross-functional leadership—proactively leads teams and aligns interests without hierarchical authority. Maintains calm under pressure while making decisive trade-offs.
- Outcome-driven—focused relentlessly on revenue growth, market share expansion, partner activation, and strategic milestone delivery.
"The Perfect Candidate?" Maybe Not—but We Want YOU.
This is not a checklist. You don’t need every preferred qualification to shape Vonage’s Network API future. Our team and ecosystem reflect diverse backgrounds—let your passion and strategic thinking drive what you’d accomplish here.
To learn how Vonage processes personal data during recruitment, refer to [our Privacy Notice].
Who We Are
Vonage is a global leader in cloud communications, powering digital transformation for clients like Airbnb, Viber, WhatsApp, and Snapchat. Your talent will further accelerate their innovation by enabling programmable, unified communications, contact center solutions, and communications APIs.
Ready to make an impact? Join us now!
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