DTCC
Senior EAS Observability Engineer
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Senior EAS Observability Engineer
The Senior Observability Engineer (Associate Director) Opportunity at DTCC
Are you ready to make an impact?
Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We commit to helping our employees grow and succeed. You have the skills, drive, and potential to make a real impact here.
At DTCC, we are tackling some of the industry’s most complex challenges with cutting-edge technology. We foster an inclusive and collaborative community to help our people thrive.
About DTCC
DTCC is the premier post-trade market infrastructure for the global financial services industry. Through our legacy in innovation, we automate, centralise, and standardise financial transactions, reducing risk, enhancing transparency, ensuring resilience, and driving efficiency across clearing, settlement, asset servicing, transaction reporting, and data services.
Our impact is vast—processing U.S. $3.7 quadrillion in securities transactions in 2024 and serving industries across 150 countries or territories. We are recognised as a leader in the financial and technology sectors, committed to purpose with a supportive environment, diverse opinions, and flexible work models.
Join us for a career that’s more than professional growth—it’s an opportunity to shape the future of global financial infrastructure.
Pay and Benefits
- Competitive compensation, including:
- Base pay + annual incentive
- Comprehensive health and life insurance
- Well-being benefits + pension
- Flexible work arrangements: 3 days onsite (Tuesdays, Wednesdays, and a third predetermined day) + 2 days remote
- Generous leave provisions:
- Paid Time Off (PTO)
- Personal/Family Care time
- Other leaves of absence to support physical, financial, and emotional well-being
At DTCC, we prioritise your growth, inclusivity, and work-life balance.
The Role
As a Senior Observability Engineer (Associate Director), you will spearhead the enterprise-wide implementation of modern observability capabilities across DTCC’s critical business applications. Your work will drive digital transformation in observability—the cornerstone of modern infrastructure.
Why it matters: Standard observability enables DTCC to improve system reliability, operational efficiency, and analytical insight across a multi-trillion dollar global ecosystem.
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Your Core Impact
Observability Leadership
You will lead a department founded on deep technical expertise, client collaboration, industry guidance, and innovation to build and elevate DTCC’s technology platforms.
Primary Responsibilities:
Observability Platform Adoption
- Guide applications onboarding to the enterprise observability platform
- Spearhead the migration from legacy monitoring tools to Grafana + OpenTelemetry
- Scale adoption across DTCC’s diverse application landscape to enhance observability at scale
Automation & Enablement
- Design and implement automation frameworks to streamline application adoption
- Deliver self-service capabilities, including standardised templates and configurations
- Ensure consistency via reusable engineering patterns and automated governance
OpenTelemetry & Telemetry Standards
- Drive standardisation of OpenTelemetry instrumentation and semantic conventions to ensure consistency
- Enforce structured/OpenTelemetry metrics, logs, and traces across applications
- Harmonise MELT (Metrics, Events, Logs, and Traces) through automation and onboarding processes
Data Modeling & Observability Quality
- Define and enforce labelling standards and naming conventions for DTCC’s telemetry
- Support end-to-end traceability across distributed systems
- Ensure telemetry meets analytical, health, and AIOps use cases
Legacy Transition & Adoption Challenges
- Support legacy migration complexity: Education, remediation, and targeted onboarding
- Provide remediation for applications lagging on target-state observability preferences
- Coordinate remediation of critical or high-impact workloads
Data-Centric Observability
- Extend observability to data pipelines and analytics platforms (including Snowflake)
- Partner with Snowflake teams to standardise custom observability patterns
- Monitor data quality, pipeline health, and workflow anomalies
Technical Leadership & Influence
- Operate as a SrIC with impact across distributed teams in SRE, application engineering, and platform engineering through mentorship and deep technical adoption.
Note: The inclusion of the above responsibilities is not exhaustive. The role may require similar or additional responsibilities as deemed necessary.
What Success Looks Like Here
DTCC needs an Associate Director with:
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Requirements
- Minimum of 10 years of relevant experience
- Bachelor’s degree (or equivalent)
Talents
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10+ years of hands-on experience in distributed systems, SRE, or reliability engineering
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Deep expertise in:
- Observability platforms (Grafana, Splunk, Dynatrace)
- OpenTelemetry (traces, metrics, telemetry instrumentation tools & conventions)
- Telemetry data structuring/design (metrics, logs, traces, events)
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Proven ability: Data modeling, labeling strategies, semantic standards—all to refine systems for functional usability and observability quality.
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Automation expertise: Strategise and build frameworks for application adoption.
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Ability to drive adoption with clear mentorship, impactful leadership, troubleshooting skills, and clear communication.
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Technical toolset familiarity:
- Programming: Python, Java, SQL
- Query languages: SPL, PromQL
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Experience with Snowflake or similar data platforms, finance sector observability.
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Expanding knowledge in hands-on data modeling & analytics for observability.
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Understanding of Grafana ecosystem (Tempo, Loki, Mimir, Grafana), plus OpenTelemetry at scale.
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Familiarity with SLOs, AIOps, and observability-driven automation innovations.
About DTCC Culture
Inclusivity + Collaboration: Our workplace values open-minded conversations, diverse viewpoints, and teamwork. We ensure everyone feels supported in a mission-driven environment.
Technology Leadership: As a thought leader in both finance and tech, we invest heavily in training for upskilling our teams.
DTCC is an equal opportunity employer. We celebrate difference and are committed to:
- Accessibility: Accommodation for individuals with disabilities to fully engage in jobs, benefits, and company life—contact us for support.
- Diversity & Inclusion: We welcome and value insights from all backgrounds and identities.
By joining DTCC, you impact a space that matters.
For those interested in learning more or seeking details about compensation, benefits, and organisation initiatives, explore our posts at LinkedIn, Twitter, YouTube, Facebook, Instagram.
Visit the Clearance & Settlement Guide and connect with CVD Clearing Company to learn more about our cleared and settled markets. [Will be linked here once published online.]
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