Milton Keynes City Council
Senior Endpoint Engineer
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Senior Endpoint Engineer
Job Introduction
Join our expanding team and be part of our investment in the future.
We’re recruiting a Senior Endpoint Engineer to join our Information and Communications Technology service at Milton Keynes City Council.
You’ll play a vital role in keeping our endpoint estate secure, reliable and fit for purpose, supporting services that make a real difference to local people.
This is a rewarding role where your technical expertise helps protect business-critical systems and enables colleagues across the council to do their jobs effectively.
You’ll work in line with our values of being dedicated, respectful and collaborative as we deliver over 200 services for the city.
Flexibility Option: This role may be suitable for home working, following an assessment. Home-based roles require a minimum of one day per week working from the office or site.
Additional Note: We’re recruiting into a number of ICT roles into our expanding team at Milton Keynes City Council. This is an opportunity to join our team, where your skills can make a real and lasting impact on the council and the services we deliver.
Our teams keep critical systems running, protect data, and design the digital tools our colleagues rely on every day.
We’re looking for talented professionals across a range of technical areas, including:
- Infrastructure
- Cyber security
- Identity and access
- Endpoint engineering
- Digital service design
Contact: Want to discuss a role with a member of the team? Contact Mohammed Kashem via Mohammed.Kashem@Milton-keynes.gov.uk
Interviews: Dates will depend on the position.
Main Responsibilities
- Providing expert third-line support for endpoint users across Milton Keynes City Council.
- Taking ownership of complex technical issues escalated from first and second-line colleagues.
- Working closely with other Information and Communications Technology (ICT) teams, council services, suppliers, and partners.
- Planning and delivering endpoint-related project work, including upgrades and maintenance activities.
- Ensuring devices comply with operating system, BIOS, and application updates and security requirements.
- Managing endpoint lifecycles, including imaging, application packaging, deployment, and patching.
- Monitoring device health and performance and resolving issues proactively.
- Creating and maintaining clear endpoint documentation and contributing to council policies and practices.
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Requirements: The Ideal Candidate
- Qualification: An A-level, NVQ Level 3, BTEC in Information and Communications Technology (ICT), or equivalent experience.
- Technical Knowledge:
In-depth practical and theoretical knowledge of endpoint engineering, including:
- Windows client architecture
- Identity and access management
- Networking
- Security
- Experience: Significant experience in a technical role within medium to large organisations. Experience planning and delivering medium-sized technical projects. Proven experience supporting endpoint management tools and large-scale deployments.
- Skills: Ability to explain technical information clearly to non-technical audiences. A proactive approach to problem solving and ownership of issues. Experience supporting and mentoring colleagues.
Package: Benefits
In addition to your salary, we offer a range of benefits including:
⚡ Holiday Entitlement
- Most roles include 28 days annual leave every year on top of public (bank) holidays, increasing to 32 days after five years.
- Holiday purchase scheme allowing staff to purchase up to 5 additional days of leave each year.
💼 Pension Benefits
- Access to the national Local Government Pension Scheme, widely regarded as one of the best available.
✨ Family-Friendly Policies
- Enhanced maternity, adoption, and paternity support.
- Childcare subsidy available.
💰 Employee Benefits
- Access to an award-winning employee benefits programme, including:
- Health cash plan.
- Low-cost bike purchase scheme.
- Disounts on high street purchases.
- Money off entertainment and travel.
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🚗 Car Schemes
- Salary sacrifice car scheme: Eligible employees can access low-cost leasing of electric and low-emission vehicles.
🎟️ Blue Light Card
- Employees working within social care can qualify for an additional range of discounts from national retailers and local businesses.
Learn more: Why join us? Along with more on our Benefits, discover why working at the City Council could be the right move here.
About The Organisation
Milton Keynes City Council is a large, modern, and financially stable employer, with around 2,500 people working across our eight areas. Together, we provide local residents and businesses with a wide range of important round-the-clock services and aim to make our city a better place to live.
We work hard because of the demands placed on us – protecting children from harm, preventing homelessness, and ensuring a better quality of life. However, working for the city is always rewarding, and everyone has the opportunity to make a real difference.
Our Values & Commitment
- We’re very proud of our diversity and are committed to having a workforce that reflects the community we serve.
- If you share our values of being dedicated, respectful, and collaborative, you’ll be welcome here regardless of your background.
Career Growth
- Great training and support available.
- The size and scale of the organisation create always new opportunities when it's time to explore a new role.
Find out more: If you’d like to know more about how we do things and what matters to us, take a look at our booklet called “What Makes Us” Milton Keynes City Council.
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