Birmingham City Council
Senior Enforcement Officer
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
Senior Enforcement Officer
Senior Enforcement Officer
Fixed Term Contract
- Grade: C-
- Salary: £35,412 - £44,075 (consultation grade – subject to formal evaluation under the Pay Equity Review)
- Hours: 36.5 hours per week
- Location: Mental Health
About the Role
We are seeking a skilled and motivated Senior Enforcement Officer to join the Planning Enforcement Department at Birmingham City Council. This is a great opportunity to make a meaningful impact in an exciting environment and work in a large, diverse city.
As a Senior Enforcement Officer, you will:
- Process, investigate, and manage enforcement complaints.
- Oversee caseloads throughout the entire journey of a planning enforcement case.
- Maintain thorough and accurate records using multiple IT systems.
- Undertake site visits and attend meetings across the city in connection with enforcement cases.
- Carry out a range of enforcement action when required.
- Engage effectively with public or businesses, providing first-rate customer service to stakeholders.
This role is for those who thrive under pressure while consistently offering exceptional solutions in high-stakes situations.
Responsibilities & Key Tasks
- Apply comprehensive investigative skills to make accurate, informed decisions based on evidence.
- Deliver exceptional customer service, including in conflict situations.
- Collaborate with diverse stakeholders, including business owners, members of the public, and colleagues across the organisation.
- Drive reliability—meeting targets and deadlines under pressure.
- Flexibly manage workload, including times outside standard office hours when necessary.
The role also requires you to:
- Be an experienced driver who is comfortable travelling throughout Birmingham.
- Use your own vehicle while in post (remunerated for miles travelled).
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Requirements
- Strong problem-solving ability, with the ability to apply principles correctly and independently.
- Proven effective communication in both written and verbal formats, including clarity under contentious circumstances.
- A track record of working confidently with the public and stakeholders, including sometimes engaging with dissatisfied or demanding individuals.
- The ability to travel efficiently around the Greater Birmingham area, driving your own vehicle comfortably and safely.
Key soft skills:
- Leadership with delivery of clear operational tasks.
- Diligent attention to detail.
- Commitment to equal opportunities and diversity.
- Empathy for individuals facing planning enforcement challenges.
Benefits
- Contributing to the delivery of high-quality council services for Birmingham’s citizens, businesses, and visitors.
- The opportunity to make a meaningful impact via open and transparent decision-making.
- Membership of a growth-oriented city council recognized for its commitment to equity.
- Flexible recruitment support including reasonable adjustments for applicants with disabilities or additional needs.
About Birmingham City Council
Birmingham City Council is an accredited Disability Confident Leader employer. We strive to offer an inclusive workplace fostering professional growth. Staff are expected to uphold the council’s safeguarding policies and adhere to its commitment to protecting the welfare of citizens.
Essential Next Steps
- Upload your up-to-date CV for shortlisting consideration—applications without this attachment will not be considered.
- Let us know if you require any adjustments, additional support, or accessibility assistance during the application process.
Get help with your application
Your very own career expert that helps elevate your application to the next level.
- Inquiries: For information, contact [Resourcing@birmingham.gov.uk] quoting reference 4444.
Additional Policies & Requirements
-
Proof of Right to Work: Mandatory for all applicants, as per UK Home Office guidelines:
- Right-to-Work Checklist (UK Home Office)
- Non-UK/EU applicants should read UKVI’s Work Visas documentation or apply for a workforce Catalyst-accessible visa under the Skilled Worker Visa route, where applicable.
-
Safeguarding Commitment:
- All employees must adhere to the Birmingham City Council Safeguarding Policy.
-
No Employment Sponsorship: The council does not provide sponsorship for this role or work visas. Right to Work criteria must meet employer sponsorship guidelines.
Diversity & Additional Notes
Birmingham City Council welcomes applications from:
- Candidates with disabilities.
- Applicants from underrepresented groups or holding caring responsibilities.
- Applicants seeking flexible arrangements (considered on a case-by-case basis).
For further clarity or assistance, download the full Job Description and Person Specification here.
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills