National Energy System Operator
Senior Engagement Coordinator
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About The Role
National Energy System Operator (NESO) recognises the potential of bright and talented individuals, and we encourage you to join us as Great Britain’s energy system undergoes an ambitious, exciting, and vital transformation. Together with industry, we are creating a cleaner, more sustainable future.
Due to continuous growth, we are looking for SEP Senior Engagement Coordinator to join us. This role sits in the SEP Engagement Team. The team is responsible for the engagement and communications activities, which are integral to the development of NESO’s strategic energy plans. The SEP Engagement Team provides direct support to the RESP (regional energy strategic planning), SSEP (Strategic Spatial Energy Plan), and CSNP (Centralised Strategic Network Plan) teams.
As a SEP Senior Engagement Coordinator, you will own and drive complex engagement activity across defined programme areas, coordinating across teams and programmes, and identifying wider strategic engagement issues that require practical solutions. You will provide subject matter guidance to colleagues, shape engagement frameworks and toolkits within your remit, influence senior internal stakeholders, and support consistent, insight-led engagement across Strategic Energy Planning.
The role is home-based with some travel required. We will consider candidates from anywhere in Great Britain.
Key Accountabilities
You Will
- Own and drive engagement plans, stakeholder maps and delivery schedules for defined programme areas, ensuring activity is proportionate, well-sequenced and aligned with wider SEP priorities.
- Provide subject matter guidance to relationship managers and other colleagues, helping them apply good engagement practice, and use agreed channels effectively.
- Influence senior internal stakeholders across Strategic Energy Planning, Corporate Affairs and Customer to adopt consistent engagement sequencing, messaging and stakeholder management approaches.
- Ensure Salesforce and other engagement data are used consistently to record activity, identify insight, track actions and evidence how engagement has informed strategic outputs.
- Identify wider engagement risks, dependencies or improvement opportunities and recommend proportionate solutions to managers and programme leads.
- Produce regular insight-led reports on completed and planned engagement activity, highlighting strategic risks, stakeholder themes, decisions required and opportunities to improve alignment.
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In this role, decision-making is expected to sit primarily at Recommend / Input / Perform level: you will recommend improvements, provide evidence and insight to inform decisions, and lead delivery within your defined remit, escalating decisions that require formal Manager approval.
Applicants must have the right to work in the UK by the start of employment. Visa sponsorship may not be available for this role and will be considered in line with business requirements.
About You
We’re forging the path, and we know we can’t do it alone. That’s why we need visionary minds like yours to join us on this transformative journey. In this case, we’re looking for someone who has:
- Experience of working in the energy industry.
- Experience of delivering complex engagement activity in a dynamic external stakeholder environment, where coordination across teams and programmes is essential to success.
- Experience of building, managing and influencing relationships with internal and external stakeholders, including senior colleagues.
- Ability to join the dots across complex and fast-changing engagement activity, making trade-off decisions and recommending practical solutions to improve alignment.
- Strong planning, coordination and prioritisation skills, including the ability to self-manage competing priorities and work comfortably in cross-functional or virtual teams.
- Strong communication and influencing skills, with the confidence to guide colleagues on engagement good practice and support consistent decision-making.
- Experience of producing timely and accurate reports that identify insight, risks, actions and opportunities to improve engagement outcomes.
- Ability to be flexible in line with changing priorities, while maintaining strategic focus, proportionality and quality of delivery.
- Experience of supporting, mentoring or line managing colleagues, including helping L5/L6 colleagues prioritise delivery and develop effective engagement practice.
What You'll Get
- A competitive salary of £50,000 - £55,000 dependent on experience and capability
- Bonus based on company performance
- 26 days annual leave as standard
- A competitive contributory pension scheme where we will double match your contribution to a maximum company contribution of 12%.
- Annual Enrollment to NESO Savings Plan, when you save between £20- £500 a month from your take-home pay, we will pay a 50% matching contribution.
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Benefits
NESO's flexible benefits programme provides you with more flexibility around your health, lifestyle and protection benefits, here's just a few available:
- Flexible Bank Holidays & Holiday Trading
- Additional Birthday Day Off
- Cycle to Work Scheme, Retail & Gym Discounts
- Private Medical Insurance, Critical Illness Insurance & Personal Accident Insurance
About Us
At the National Energy System Operator (NESO), we play a vital role in tackling climate change and securing Great Britain's energy future. We already operate the world's fastest decarbonising electricity system and are working towards our ambition to run it carbon-free for a short period this year - provided the market supplies electricity exclusively from renewable sources. Alongside this, we provide expert advice to government on how to deliver a clean power system by 2030.
In autumn 2024, the Electricity System Operator (ESO) transitioned to become NESO - an independent, expert public corporation with a whole-system view across electricity, gas, and hydrogen. NESO operates independently and transparently, always acting in the best interests of all energy users.
Licensed and regulated by Ofgem, we make impartial decisions that balance sustainability, affordability and security. Our organisation is fully independent from government, the regulator and all commercial interests, with a clear focus on system-wide benefit, long term thinking and public value.
The time to deliver is now. Join the energy transformation and help shape the future.
Your energy. Our future. Together
More Information
This role closes at 23:59, on the day before date shown above, however we encourage candidates to submit their application as early as possible and not wait until the published closing date as this can vary.
Research shows that some people may hesitate to apply unless they meet every single requirement. At NESO, we believe potential comes in many forms and we're committed to a fair, inclusive recruitment process where everyone has the opportunity to show their talents. We celebrate the difference people can bring into our organisation, and welcome and encourage applicants with diverse experiences and backgrounds. If this role sparks your interest but you're not sure you tick every box, we still want to hear from you.
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