Into The Calm
Senior Entertainment Travel Consultant
How your CV stacks up
Upload your CV to see how well it fits this job role
?%
About us
Into The Calm is a boutique travel management company specialising in the global entertainment industry.
We work with DJs, artists, managers, production teams and touring professionals, providing a highly responsive, concierge level travel service across flights, hotels and ground transport worldwide.
We’re a young business with strong industry relationships, established supplier partnerships and an exciting pipeline of work. We’re now looking for an exceptional Senior Travel Consultant to become a key part of our long term growth.
We work in partnership with TAG, a leading entertainment travel management company, giving us access to industry leading systems, supplier relationships and Travelport infrastructure.
This is an opportunity to join early, take ownership of day to day travel operations and help shape how the business develops as we scale.
The role
You’ll be responsible for managing complex international travel for artists and their teams, often under tight deadlines and with changing requirements.
You’ll have significant autonomy in how you manage your workload, while also helping us refine processes, improve efficiency and build a first class travel operation.
Our directors already have an established network of entertainment clients who are ready to book through us, so your focus is on delivering outstanding service rather than generating sales.
Reasons to use Rodeo
Start with a chat, not a search bar
Grad scheme, placement, apprenticeship? Not sure what you want yet — that's fine. Your agent talks it through with you and turns "I have no idea" into a shortlist.
It searches the market for you
Every day your agent scans the market matching roles against what actually matters to you, not just keywords on a CV.
Only hits
No noise. No "maybe this fits." Just roles with a clear explanation of why they're right — and where to focus when applying.
Responsibilities
- Build and manage complex international itineraries across Europe, North America, South America, Asia and Australia
- Book flights, hotels, rail, transfers, chauffeur services, airport assistance and VIP travel arrangements
- Handle reissues, exchanges, schedule changes and last minute disruptions with confidence
- Communicate directly with artists, managers and production teams via email, WhatsApp and phone
- Deliver exceptional service during high pressure touring schedules
- Help improve operational processes as the business grows
- Produce straightforward weekly operational reporting
- Attend a weekly management meeting while otherwise working independently
Essential experience
- Minimum eight years’ recent experience within corporate or entertainment travel
- Expert user of Galileo Travelport with current hands on experience
- Extensive knowledge of fare construction, ticketing, reissues, exchanges, queues, married segments, CAT35 and ADM avoidance
- Excellent written and spoken English
- Calm, organised and confident under pressure
- Comfortable managing multiple high priority itineraries simultaneously
- Based in the UK
Desirable
- Previous experience using TAG systems and workflows would be a significant advantage
- Experience supporting artists, touring professionals, VIP or celebrity clients
- Knowledge of the entertainment, touring or live events industry
- Experience working within a leading entertainment or corporate TMC
- Existing knowledge of entertainment travel operations is highly desirable
Get help with your application
Your very own career expert that helps elevate your application to the next level.
Working pattern
Entertainment travel isn’t a typical Monday to Friday role.
Most travel takes place around live events, so flexibility is essential. Some weeks may be relatively quiet, while others require additional availability, particularly evenings or weekends when clients are travelling.
What we offer
We are looking for someone who wants to build something, not simply take another travel job. For the right person who makes a significant contribution to the growth of the business, we intend to create a meaningful long term incentive package, which may include performance bonuses, profit share or equity.
- A genuinely autonomous senior role
- Existing booking pipeline from established entertainment industry relationships
- Full access to Travelport and all required systems
- Professional indemnity and business insurance
- A collaborative environment with no unnecessary bureaucracy or micromanagement
- The opportunity to help build one of the UK’s leading entertainment travel specialists
“It took my CV and asked me questions relevant to understanding what kind of jobs to suggest for me. Suggestions were almost perfect. Jobs were exactly what I’ve been looking for.”
Jessica, London
Skills
Location